At a Glance
- Tasks: Lead the sales process and ensure a top-notch customer experience in property sales.
- Company: Midianet is a leading provider of affordable housing solutions, committed to community impact.
- Benefits: Enjoy a competitive salary of Β£44,301 and work in a dynamic team environment.
- Why this job: Join a culture of exceptional service and make a real difference in people's lives.
- Qualifications: Experience in sales and customer service, ideally in property; strong communication skills required.
- Other info: This full-time role is based in Farringdon, London.
The predicted salary is between 36000 - 60000 Β£ per year.
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Must Have Shared Ownership Experience
Our client, a leading provider of affordable housing solutions, is seeking a
Salary: Β£44,301
Location: Farringdon
Must Have Shared Ownership Experience
Our client, a leading provider of affordable housing solutions, is seeking a Senior Sales Consultant to join their dynamic team in Farringdon. This is a pivotal role responsible for delivering the sales budget and ensuring a seamless, customer-focused experience throughout the property sales journey.
Key Responsibilities
- Lead the resales process, working closely with internal sales consultants and external contractors to ensure properties are marketed in line with policy, eligibility, and compliance standards.
- Champion a culture of exceptional customer service, ensuring consistent, high-quality communication and support for all prospective buyers.
- Build and maintain strong relationships with financial advisers and solicitors, monitoring service levels and supporting the sales progression process.
- Collaborate with the marketing team to review and maintain accurate, effective, and compliant property listings.
- Represent the organisation at housing events and exhibitions, promoting the brand and its property offerings.
- Ensure high levels of satisfaction among customers and stakeholders through proactive engagement and problem-solving.
- Support the Senior Agency Sales Manager with additional duties aligned with the scope of the role.
Experience & Skills Required
- Proven experience in a sales and customer service environment, ideally within the property or housing sector.
- In-depth knowledge of the property sales process, including shared ownership and outright sales.
- Strong understanding of legal and compliance aspects related to property transactions.
- Demonstrated ability to deliver outstanding customer care.
- Excellent communication skills, both written and verbal, with strong IT and numerical literacy
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Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Industries
Marketing Services
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Senior Sales Consultant employer: Midianet
Contact Detail:
Midianet Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Sales Consultant
β¨Tip Number 1
Familiarise yourself with the shared ownership model, as it's a key requirement for this role. Understanding how it works will not only help you in interviews but also demonstrate your commitment to the sector.
β¨Tip Number 2
Network with professionals in the property and housing sector. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Senior Sales Consultant position.
β¨Tip Number 3
Brush up on your customer service skills, as delivering exceptional service is crucial for this role. Consider role-playing scenarios with friends or colleagues to practice handling various customer interactions.
β¨Tip Number 4
Research Midianet's recent projects and initiatives in affordable housing. Being knowledgeable about their work will allow you to tailor your conversations during interviews and show genuine interest in their mission.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in sales and customer service, particularly within the property or housing sector. Emphasise any shared ownership experience and relevant skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the property sales process and your commitment to exceptional customer service. Use specific examples from your past roles to demonstrate how you can contribute to Midianet's goals.
Highlight Relevant Skills: In your application, clearly outline your communication skills, IT proficiency, and numerical literacy. These are crucial for the Senior Sales Consultant role, so make sure they stand out.
Show Enthusiasm for the Role: Express your passion for the housing sector and your eagerness to join Midianet. Mention why you are drawn to their mission of providing affordable housing solutions and how you can help achieve their sales budget.
How to prepare for a job interview at Midianet
β¨Showcase Your Sales Experience
Make sure to highlight your previous sales roles, especially in the property or housing sector. Discuss specific achievements and how you met or exceeded sales targets, as this will demonstrate your capability to deliver on the sales budget.
β¨Understand Shared Ownership
Since shared ownership experience is a must-have for this role, be prepared to discuss your knowledge of the shared ownership process. Familiarise yourself with the legal and compliance aspects related to property transactions to show that you are well-versed in the requirements.
β¨Emphasise Customer Service Skills
This role requires a strong focus on customer service. Prepare examples of how you've provided exceptional customer care in past positions, and be ready to discuss how you would ensure a seamless experience for prospective buyers.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer concerns. Think of situations where you successfully resolved issues or improved customer satisfaction, as these will showcase your proactive engagement.