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For Companies At a Glance
- Tasks: Provide exceptional customer service and maintain a tidy shop environment.
- Company: Join COOK, a family-owned B Corp dedicated to quality food and community.
- Benefits: Enjoy paid breaks, staff discounts, and wellbeing programs.
- Why this job: Be part of a supportive team that values diversity and personal growth.
- Qualifications: No experience needed; just bring your passion for food and people.
- Other info: Flexible hours and opportunities for career development await you!
Retail Team Member – Bedford
Location: Bedford
Hours: 12 Hours Per Week
Pay rate: £12.60 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
- We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including
- Paid breaks
- Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
- staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals , events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more ….
What COOK is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.
Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
£12.30 for the engagement period.
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Retail Team Member Bedford employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Bedford
✨Tip Number 1
Familiarise yourself with the products and services offered by COOK. Knowing the menu and being able to discuss catering options will show your enthusiasm and readiness to engage with customers.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or in your previous roles. Share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Show your passion for food and community. Mention any relevant experiences or interests that align with COOK's values, as this will help you stand out as a candidate who truly fits the company culture.
✨Tip Number 4
Be prepared to discuss how you can contribute to maintaining the shop's cleanliness and organisation. Highlight any previous experience in retail or similar environments where you ensured a tidy and welcoming space.
We think you need these skills to ace Retail Team Member Bedford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Team Member position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your ability to create a welcoming environment. Mention any relevant experience, even if it's informal, that showcases your interpersonal skills.
Highlight Relevant Experience: If you have previous retail or customer-facing experience, make sure to detail it in your CV. Use specific examples of how you provided excellent service or contributed to a team, as this will resonate well with the employer.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A clean, error-free application demonstrates attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since the role involves advising customers on menu planning and catering, express your enthusiasm for food. Share any personal experiences or favourite dishes that relate to the products offered, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Highlight any previous experience in customer-facing roles, even if it's not directly in retail. Discuss how you prioritise customer satisfaction and provide examples of how you've gone above and beyond to help customers in the past.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific situations, such as dealing with a difficult customer or managing stock levels. This shows that you can think on your feet and are prepared for the day-to-day challenges of the role.
✨Dress the Part
Make sure to present yourself professionally during the interview. While you may not need to wear the exact uniform, dressing smartly will show that you take the opportunity seriously and understand the importance of maintaining a professional appearance.
