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- Tasks: Welcome patients, book appointments, and manage correspondence in a clinical setting.
- Company: Join Adecco, a leading employment agency dedicated to connecting talent with opportunities.
- Benefits: Enjoy weekly pay, paid leave, and access to exclusive discounts.
- Why this job: Make a difference in patient care while gaining valuable experience in a supportive environment.
- Qualifications: Must have a valid DBS Certificate and experience in customer service.
- Other info: Temporary position for one week with 9am-5pm shifts in Birmingham.
Please only apply if you have an in date DBS Certificate or are on the update service system* Job Title: Patient Booker – DBS Needed Location: Birmingham Pay: £12- 13phr Contract Type: Temporary, 1 week Shifts/Hours: 9am-5pm Responsibilities: Welcoming patients and visitors with a friendly and professional demeanour. Checking patient referrals for suitability to be seen within our client\’s clinical units. Booking appointments and ensuring patients receive all necessary information and medications. Managing patient correspondence and contact records according to established processes. Assisting in the preparation of patient notes and health information for appointments. Accurately reporting appointment outcomes to facilitate follow-up clinical activities. Supporting audit activities, such as checking patient outcome data and maintaining medical supplies. Actively contributing to the continuous improvement of care within our client\’s organisation.What we are looking for: Previous experience in a reception or customer-facing role is highly desirable. Basic DBS Certificate required for this position that\’s valid and in date. Strong attention to detail and the ability to manage multiple tasks efficiently. Excellent communication skills, both written and verbal. Proficient in using computer systems and software. A proactive and positive attitude, with a commitment to providing exceptional patient care. Benefits of being a temporary candidate via Adecco Weekly pay. Contract of Employment. Paid annual leave. Access to an exclusive employee benefit and discount portal. Pension contributions. Ongoing support from a dedicated consultant. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Patient Booker employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Booker
✨Tip Number 1
Make sure your DBS Certificate is up to date before applying. Since this role specifically requires a valid DBS, having this ready will save you time and show that you're prepared.
✨Tip Number 2
Highlight any previous experience in customer-facing roles during your application process. This will demonstrate your ability to interact with patients and visitors professionally.
✨Tip Number 3
Familiarize yourself with common medical terminology and appointment booking systems. This knowledge can give you an edge in understanding the responsibilities of the role.
✨Tip Number 4
Prepare to discuss how you manage multiple tasks efficiently. Think of examples from your past experiences where you successfully juggled various responsibilities.
We think you need these skills to ace Patient Booker
Some tips for your application 🫡
Check Your DBS Certificate: Before applying, ensure that you have an in-date DBS Certificate or are registered on the update service. This is a crucial requirement for the Patient Booker position.
Tailor Your CV: Highlight your previous experience in customer-facing roles and emphasize your communication skills. Make sure to include any relevant experience that showcases your attention to detail and ability to manage multiple tasks.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities listed in the job description. Mention your proactive attitude and commitment to providing exceptional patient care.
Submit Your Application: Once your documents are ready, submit your application through our website. Double-check that all information is accurate and complete before hitting the submit button.
How to prepare for a job interview at Adecco
✨Show Your Customer Service Skills
Since the role involves welcoming patients and visitors, it's crucial to demonstrate your customer service experience. Share specific examples of how you've handled difficult situations or provided exceptional service in previous roles.
✨Highlight Attention to Detail
The job requires strong attention to detail, especially when managing patient correspondence and checking referrals. Be prepared to discuss how you ensure accuracy in your work and any systems you use to stay organized.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to showcase your written communication abilities, perhaps by discussing past experiences where these skills were vital.
✨Demonstrate Proactivity
A proactive attitude is key in this role. Think of instances where you took the initiative to improve processes or enhance patient care. Sharing these examples will show your commitment to continuous improvement within the organization.
