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For Companies At a Glance
- Tasks: Assist customers with tool hire, delivery, and maintenance while ensuring a great service experience.
- Company: Join Jewson, part of STARK Building Materials UK, a leading distributor in building materials.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and 33 days holiday.
- Why this job: Be part of a friendly team focused on customer satisfaction and career growth.
- Qualifications: No prior experience needed; just bring your communication skills and a full driving licence.
- Other info: Great opportunity for high school and college students looking to kickstart their careers.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you based in the Congleton area? Do you have a passion for working with people? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant who is as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Responsibilities
- Delivery and collection of tools and equipment using a 3.5t vehicle, talking customers through how to use them on site
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey
- Work according to Health & Safety compliance
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit increases to 4 x your Pensionable Earnings.
- WorkPerks – A platform with hundreds of discounts via Reward Gateway
- Aviva Digicare+ Workplace App (digital GP, second medical opinions, Mental Health, bereavement, nutritional support)
- Voluntary benefits such as Car Salary Sacrifice with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme
Required Skills And Experience
- Previous industry experience preferred but not essential
- Stellar communication and people skills
- Customer focused individual
- Full driving licence, held for a minimum of 1 year (manual transmission)
About Us
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
Industries
- Wholesale Building Materials
Note: This description reflects the responsibilities and requirements for the Tool Hire Assistant role as advertised by Jewson, part of STARK Building Materials UK.
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Tool Hire Assistant employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Assistant
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the building materials industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about their experiences with tool hire services. Being able to articulate how to use tools and provide customer service will be crucial in this position.
✨Tip Number 3
Research STARK Building Materials and Jewson to understand their values and customer service approach. Tailoring your conversation to reflect their commitment to great service can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Jewson or similar companies. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Tool Hire Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Tool Hire Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or any previous roles that involved tool handling or maintenance. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for working with people and your commitment to providing excellent service. Mention specific examples of how you've successfully interacted with customers in the past.
Highlight Relevant Skills: Emphasise your communication skills and customer focus in both your CV and cover letter. If you have a full driving licence, make sure to mention it, as it's a requirement for the role.
How to prepare for a job interview at Stark Building Materials UK
✨Know the Company
Before your interview, take some time to research Jewson and STARK Building Materials. Understand their values, mission, and the services they offer. This will help you align your answers with what they are looking for in a Tool Hire Assistant.
✨Showcase Your People Skills
As a Tool Hire Assistant, you'll be working closely with customers. Be prepared to discuss your previous experiences where you've successfully communicated or built relationships with clients. Highlight your customer-focused approach during the interview.
✨Demonstrate Safety Awareness
Health and safety compliance is crucial in this role. Familiarise yourself with basic health and safety practices related to tool hire and maintenance. Be ready to discuss how you would ensure safety while delivering and collecting tools.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or the tools you'll be working with. This shows your genuine interest in the role and the company.
