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For Companies At a Glance
- Tasks: Assist with mortgage servicing tasks and provide excellent customer support.
- Company: Join a reputable lender in the buy-to-let mortgage market.
- Benefits: Enjoy competitive salary, career progression, and a supportive work environment.
- Why this job: Perfect for those passionate about finance and property with a focus on customer service.
- Qualifications: Great communication skills and a keen interest in finance or property required.
- Other info: Located in West Malling, Kent, with opportunities for growth.
Mortgage Servicing Assistant
Find out more about this role by reading the information below, then apply to be considered.
West Malling, Kent
£26200
Do you have great customer service skills and an interest in finance or property?
Are you confident on the phone and comfortable writing professional emails?
Looking for a role with strong career progression?
We are working with an established, reputable lender in the buy-to-let mortgage market who is looking for a motivated and organised individu…
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Mortgage Servicing Assistant employer: Constant Recruitment
Contact Detail:
Constant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Servicing Assistant
✨Tip Number 1
Familiarise yourself with the mortgage servicing process. Understanding the basics of how mortgages work, especially in the buy-to-let market, will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging in mock phone calls or email exchanges. This will help you feel more confident when communicating with clients and demonstrate your ability to handle inquiries professionally.
✨Tip Number 3
Network with professionals in the finance and property sectors. Attend local events or join online forums to connect with others in the industry, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research the company thoroughly before your interview. Knowing their values, mission, and recent developments will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Mortgage Servicing Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: In your application, emphasise your customer service experience. Provide specific examples of how you've successfully handled customer inquiries or resolved issues, as this role requires strong interpersonal skills.
Demonstrate Interest in Finance or Property: Make sure to express your interest in finance or property within your cover letter. Mention any relevant coursework, certifications, or personal experiences that showcase your enthusiasm for the industry.
Professional Communication: Since the role involves writing professional emails, ensure your application materials are well-written and free of errors. Use a formal tone and structure your emails clearly, demonstrating your communication skills.
Show Organisational Skills: Illustrate your organisational abilities by detailing how you manage tasks and priorities in previous roles. This could include examples of how you handle multiple responsibilities or meet deadlines effectively.
How to prepare for a job interview at Constant Recruitment
✨Showcase Your Customer Service Skills
Since the role requires great customer service skills, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to connect with clients and provide excellent service.
✨Demonstrate Your Interest in Finance and Property
Research the mortgage industry and current trends in property finance. Being able to discuss relevant topics during the interview will show your genuine interest in the field and your commitment to the role.
✨Practice Professional Communication
As the position involves writing professional emails and communicating over the phone, practice articulating your thoughts clearly and concisely. Consider doing mock interviews or role-playing scenarios to build your confidence.
✨Highlight Organisational Skills
The job requires a motivated and organised individual. Be ready to discuss how you manage your time and tasks effectively, perhaps by sharing examples of how you've prioritised work in previous roles or projects.
