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- Tasks: Support students' progression through tutorials, 1-1 guidance, and skill development activities.
- Company: Join Study Group, a global leader in international education dedicated to student success.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact on students' lives while working in a dynamic and inclusive culture.
- Qualifications: Bachelor’s degree or equivalent experience; prior educational support experience is essential.
- Other info: Applications are reviewed on a rolling basis, so apply early to secure your chance!
The predicted salary is between 22700 - 28000 £ per year.
Contract type: Full Time (37.5 hours per week) – Permanent
Location: Sheffield, Sheffield International Study Centre
Salary: £27,264 per annum
The role is to support students’ progression needs both face-to-face and online. The post holder will be responsible for the delivery of tutorial sessions, 1-1 support and guidance, establishing a programme of activities to help students develop skills and confidence outside the classroom in preparation for their transition to HE. This will require excellent people skills and a good level of administrative ability.
ABOUT THE ROLE
- Acting as a personal tutor to deliver Academic Success tutorials and provide 1:1 personal development, academic and progression counselling to students.
- Collaborate within the network to design and create learning materials around study skills, welfare topics, and employability for Academic Success tutorials.
- Update and maintain the virtual learning environment and embed digital learning technologies into delivery.
- Implement interventions related to attendance in a timely manner according to the Attendance Policy and ensure accurate records.
- Track student performance, liaise with the academic team to identify intervention strategies, and maintain performance and progression records.
- Monitor, track, and report on student destination offers; refer students to the Extended Progression Team for assistance if they do not meet progression requirements.
- Gather data on work completion via VLE analytics to identify gaps and actions for students.
- Support students\’ mental and physical health; liaise with the Student Wellbeing Team when concerns arise.
- Keep student records up to date and accurate.
- Support the organization and delivery of wellbeing, enrichment, and transition events.
- Ensure the smooth operation of reception and other student-facing environments, handling queries via face-to-face, VLE, email, and phone, and coordinating with other functional areas.
- Work as part of a team to organize registration, arrivals, induction, enrichment activities, and events; provide guidance to team members.
- Maintain professional communication with external stakeholders, including parents, sponsors, guardians, agents, and partner universities.
- Manage relationships with key university departments such as Student Support and Admissions.
- Engage with marketing and agent visits, including presentations and contributing to marketing materials.
- Provide resources and support to other teams as needed.
- Assist with general administration duties for the center, including covering for absent staff and during peak periods.
- Perform any other duties reasonably assigned by the Senior Leadership Team.
ABOUT YOU
- Bachelor’s degree or equivalent experience demonstrating ability to work and think independently.
- Experience supporting students in an educational context.
- Experience organizing trips and visits, including completing risk assessments.
- Experience creating engaging content and delivering workshops.
- Experience collaborating with external partners to facilitate activities and engagement.
- Experience facilitating the ‘student voice’ and using effective feedback mechanisms.
- Experience working in a regulated environment.
- Experience in a customer service environment.
ABOUT US
Study Group is a leading international education provider dedicated to helping students worldwide. We offer university partnerships and various study programmes—face-to-face, online, and hybrid—providing resources and guidance for student success. Our global network and innovative digital platforms enable us to deliver accessible, advanced learning experiences.
ORGANISATIONAL COMPLIANCE
We uphold high standards in safeguarding, conducting necessary background checks, references, ID, right to work, and education verification for successful applicants. We are committed to diversity and inclusion, providing equal opportunities regardless of race, gender, religion, nationality, or other factors. Your information will be kept confidential and securely stored. Please see our Privacy Policy.
Note: We review applications on a rolling basis. To avoid disappointment, please apply as soon as possible.
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Progress Coach (Science) employer: Study Group
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Progress Coach (Science)
✨Tip Number 1
Familiarise yourself with the specific needs of students transitioning to higher education. Understanding their challenges will help you demonstrate your ability to support them effectively during the interview.
✨Tip Number 2
Showcase your experience in creating engaging content and delivering workshops. Prepare examples of past projects or sessions you've led that highlight your skills in this area, as it’s crucial for the role.
✨Tip Number 3
Network with current or former Progress Coaches if possible. They can provide insights into the role and the organisation, which can be invaluable during your interview.
✨Tip Number 4
Be ready to discuss how you would implement digital learning technologies in your tutorials. This is a key aspect of the role, so having a few ideas prepared will show your initiative and understanding of modern educational practices.
We think you need these skills to ace Progress Coach (Science)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting students, organising educational activities, and any customer service roles. Use specific examples that demonstrate your ability to work independently and collaboratively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for education and student support. Mention how your background aligns with the role of Progress Coach and provide examples of how you've successfully engaged with students in the past.
Highlight Relevant Skills: Emphasise your people skills, administrative abilities, and experience with digital learning technologies. Mention any specific tools or platforms you have used to support student learning and engagement.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Study Group
✨Showcase Your People Skills
As a Progress Coach, you'll be working closely with students. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully supported students in the past, whether through one-on-one sessions or group activities.
✨Demonstrate Your Organisational Abilities
The role requires strong administrative skills. Be prepared to discuss your experience with managing records, tracking student performance, and organising events. Bring examples of how you've effectively handled multiple tasks and maintained accurate documentation.
✨Familiarise Yourself with Digital Learning Tools
Since the position involves updating virtual learning environments, it's essential to show your comfort with digital technologies. Research the tools commonly used in educational settings and be ready to discuss how you've integrated technology into your teaching or support methods.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding student welfare and progression. Think of scenarios where you've had to intervene or provide support, and be ready to explain your thought process and the outcomes of your actions.
