Trade Sales and Service Apprentice
Trade Sales and Service Apprentice

Trade Sales and Service Apprentice

West Kilbride Apprenticeship No home office possible
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At a Glance

  • Tasks: Join our team as a Trade Sales and Service Apprentice, gaining hands-on experience in customer service and sales.
  • Company: Howdens Joinery is the UK's leading trade kitchen supplier, known for supporting apprenticeships and career growth.
  • Benefits: Enjoy a competitive salary, paid holidays, pension contributions, team events, and staff discounts.
  • Why this job: This apprenticeship offers a structured path to develop skills, confidence, and a rewarding career in a supportive environment.
  • Qualifications: We're looking for enthusiastic learners with great communication skills and a proactive attitude.
  • Other info: Complete your Level 2 Trade Supplier Apprenticeship with support from mentors and training providers.

Join to apply for the Trade Sales and Service Apprentice role at Howdens Joinery Brunswick

4 days ago Be among the first 25 applicants

Join to apply for the Trade Sales and Service Apprentice role at Howdens Joinery Brunswick

At Howdens, were proud to be one of the UKs leading apprenticeship employers. With a long-standing commitment to developing talent, we\’ve been recognised among the Top 100 Apprenticeship Employers since 2022. Our apprentices dont just do a job – they build lasting careers.

Trade Sales and Service Apprentice

Were looking for enthusiastic, proactive people to join our apprenticeship programme and become an integral part of our depot teams. As a Trade Sales and Service Apprentice, youll follow a structured development programme that combines practical depot experience with high-quality off-the-job training delivered by an approved apprenticeship training provider.

This 1215 month apprenticeship will give you hands-on experience across key areas of our depot, including customer service at the trade counter, sales and business development, stock control, and kitchen planning.

As a Trade Sales and Service Apprentice you will be supported throughout by your Depot Manager, a dedicated mentor, and our in-house Learning and Development team – ensuring you grow in confidence and capability every step of the way.

What Youll Gain

This apprenticeship is designed to give you the skills, experience, and confidence to succeed. You will:

  • Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone
  • Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner
  • Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.
  • Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations
  • Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment
  • Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required

Future Career Pathways

Role

Completing this apprenticeship opens doors to a variety of career opportunities across Howdens, with in-house Learning and Development programmes to support your progression. Many of our past apprentices have progressed into roles such as:

  • Trade Counter Salesperson
  • Business Developer
  • Kitchen Sales Designer
  • Depot Management Roles

What Were Looking For

Were seeking people who are excited to learn, eager to get involved, and ready to start their career. Ideally, youll have:

  • Strong attention to detail and commitment to doing things well
  • Great communication skills and a customer-focused mindset
  • A proactive attitude with the ability to work independently and use your initiative
  • Good organisation and time management
  • A genuine interest in developing your skills and growing your career
  • The right to work in the UK

The Apprenticeship Programme

  • Apprenticeship Standard: Level 2 Trade Supplier
  • Duration: Typically 1215 months (including End Point Assessment)
  • Training: A mix of on-the-job experience and off-the-job learning
  • Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
  • Qualifications: Functional Skills in English and Maths (if needed)

Rewards And Benefits

Your hard work and commitment wont go unnoticed. As a Howdens apprentice, youll receive:

  • ยฃ15,704 annual salary
  • Paid holiday entitlement
  • A matched contribution pension scheme
  • Team incentives and social events
  • Generous staff discount on Howdens products

About Howdens

Howdens Joinery is the UKs number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, were a business built on entrepreneurial spirit and strong local relationships.

At Howdens, were committed to being worthwhile for all concerned. We aim to create an inclusive and supportive workplace where everyone can thrive. If you need any adjustments to our recruitment process, just email with the job title and location, and well be happy to help.

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Seniority level

  • Seniority level

    Internship

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Administrative and Support Services

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Trade Sales and Service Apprentice employer: Howdens Joinery Brunswick

Howdens Joinery is an exceptional employer, renowned for its commitment to developing talent through structured apprenticeship programmes. As a Trade Sales and Service Apprentice, you'll benefit from hands-on experience, dedicated mentorship, and a supportive work culture that fosters growth and career progression, all while enjoying competitive rewards and a vibrant team environment in the heart of the UK.
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Contact Detail:

Howdens Joinery Brunswick Recruiting Team

StudySmarter Expert Advice ๐Ÿคซ

We think this is how you could land Trade Sales and Service Apprentice

โœจTip Number 1

Research Howdens Joinery and their apprenticeship programme thoroughly. Understanding their values, products, and the specific skills they are looking for in a Trade Sales and Service Apprentice will help you tailor your approach during interviews and discussions.

โœจTip Number 2

Network with current or former apprentices at Howdens. They can provide valuable insights into the role and the company culture, which can help you prepare better for any interviews or assessments.

โœจTip Number 3

Demonstrate your enthusiasm for customer service and sales during any interactions with Howdens. Share examples of how you've successfully engaged with customers in the past, as this will show your proactive attitude and commitment to the role.

โœจTip Number 4

Prepare questions to ask during your interview that reflect your interest in the apprenticeship and the company. Inquiring about training opportunities, team dynamics, and career progression shows that you're serious about your future with Howdens.

We think you need these skills to ace Trade Sales and Service Apprentice

Customer Service Skills
Communication Skills
Attention to Detail
Proactive Attitude
Time Management
Organisational Skills
Sales Skills
Product Knowledge
Teamwork
Initiative
Stock Control Principles
Health and Safety Awareness
Relationship Building
Adaptability

Some tips for your application ๐Ÿซก

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Trade Sales and Service Apprentice role. Emphasise your customer service experience, communication skills, and any previous work or volunteer roles that demonstrate your proactive attitude.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship. Mention why you want to join Howdens specifically, and how the apprenticeship aligns with your career goals. Use examples to illustrate your commitment to learning and development.

Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as attention to detail, organisation, and time management. Provide specific examples of how you've demonstrated these skills in past experiences.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the role.

How to prepare for a job interview at Howdens Joinery Brunswick

โœจShow Your Enthusiasm

Make sure to express your excitement about the Trade Sales and Service Apprentice role. Companies like Howdens value candidates who are eager to learn and grow, so let your passion shine through during the interview.

โœจDemonstrate Customer Focus

Since this role involves customer service, be prepared to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues effectively.

โœจHighlight Your Initiative

Talk about times when you've taken the initiative in previous roles or projects. Howdens is looking for proactive individuals, so share specific instances where you went above and beyond.

โœจPrepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the company and the role, and it gives you a chance to learn more about the apprenticeship programme and future opportunities.

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