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- Tasks: Coordinate logistics operations and ensure smooth service delivery for customers.
- Company: Simarco is an award-winning international logistics provider specializing in bespoke freight solutions.
- Benefits: Enjoy competitive salary, 25 days leave, pension scheme, and a supportive work environment.
- Why this job: Join a dynamic team in a leading logistics company with excellent training and career growth opportunities.
- Qualifications: Previous customer service or admin experience preferred; GCSE English & Maths or equivalent required.
- Other info: Full training provided; mental health support and regular engagement initiatives included.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: European Operations Administrator Location: Witham Salary: Competitive Hours: 9am to 5.30pm – Monday to Friday Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients. We are going from strength to strength and are delighted to be recruiting for an experienced European Operations Administrator to join our busy and successful European Operations Department and play a key role in ensuring the seamless coordination and delivery of our services. Ideally, you will have previous experience working within Transport & Logistics Operations along with exceptional customer service and administration skills. If you’re detail-oriented, proactive, and experienced in European logistics operations, we’d love to hear from you! Apply today and become a part of our success story. Key Skills and Qualifications to succeed in this role: * Experience of working within a customer service or administrative role desired. * Experience working in a logistics role is desirable but not essential. * Pass Grade in GCSE English & Maths or Equivalent. * Computer literate and able to learn how to use new systems effectively. * Ability to work collaboratively as a team player. * Confident using Microsoft packages such as Word, Excel, PowerPoint. * Good attention to detail when handling data. * Ability to manage time effectively and prioritise workload. Key duties & Responsibilities: * Develop strong service relationships with customers and overseas agents to deliver efficient and effective service, including regular updates and ETAs. * Ensure smooth internal communication between key departments—Customs, Transport, and Warehouse—to facilitate efficient loading and transport of customer goods. * Create new shipments on our Transport Management System (TMS). * Review customer invoices to ensure customs compliance in both the UK and EU. * Provide completed load lists to the warehouse, manifests to agents, and Customs instructions while highlighting any discrepancies during the loading process. * Resolve and manage customer/agent queries professionally and efficiently. * Coordinate special collections and resolve issues with third-party hauliers as necessary. * Collaborate with the team to align and streamline internal processes. We can offer you: * We offer a highly competitive salary * 25 days annual leave, plus 8 bank holidays * Company Pension Scheme * Discount platform * Full training and support * Cycle to work scheme * Regular engagement initiative including treat days! * Learning Management System for professional growth and development. * Mental health forum in place to support with well being * A supportive and collaborative work environment * The chance to work with a leading logistics company committed to excellence. Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team—apply today
European Operations Administrator employer: Simarco International Limited
Contact Detail:
Simarco International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Operations Administrator
✨Tip Number 1
Familiarize yourself with the logistics industry, especially European operations. Understanding the nuances of customs compliance and transport management systems will give you an edge during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Since building strong relationships with customers and agents is key, be ready to share examples of how you've successfully managed client interactions in the past.
✨Tip Number 3
Demonstrate your attention to detail by preparing for questions related to data handling and invoice reviews. Being able to discuss specific instances where you caught discrepancies or improved processes will showcase your capabilities.
✨Tip Number 4
Show your collaborative spirit! Be prepared to discuss how you've worked effectively within a team in previous roles, as this position requires seamless communication across various departments.
We think you need these skills to ace European Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration, especially within logistics. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and proactive approach. Mention specific examples of how you've successfully managed customer relationships or resolved queries in previous roles.
Highlight Technical Skills: Emphasize your proficiency with Microsoft packages and any experience with Transport Management Systems (TMS). If you have experience handling data, be sure to mention it as well.
Showcase Team Collaboration: Provide examples of how you've worked collaboratively in a team environment. This could include projects where you coordinated with different departments or resolved issues collectively.
How to prepare for a job interview at Simarco International Limited
✨Show Your Customer Service Skills
Since the role emphasizes strong service relationships, be prepared to share specific examples of how you've successfully managed customer interactions in the past. Highlight your ability to resolve issues and maintain a positive rapport.
✨Demonstrate Attention to Detail
Given the importance of handling data accurately, discuss instances where your attention to detail made a difference. Whether it's reviewing invoices or managing shipments, showing that you can catch discrepancies will impress the interviewers.
✨Familiarize Yourself with Logistics Operations
Even if you don't have extensive logistics experience, understanding the basics of transport and customs processes can set you apart. Research common challenges in European logistics and be ready to discuss how you would approach them.
✨Highlight Your Team Collaboration Skills
This position requires effective communication across various departments. Share examples of how you've worked collaboratively in previous roles, emphasizing your ability to align with team goals and streamline processes.
