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- Tasks: Manage client relationships and coordinate warranty work in a dynamic construction environment.
- Company: Join a leading construction engineering contractor in Central London, known for high-value property development.
- Benefits: Enjoy a supportive team atmosphere and the chance to learn about engineering and construction.
- Why this job: This role offers variety, growth potential, and the opportunity to make clients happy every day.
- Qualifications: Must have GCSEs in Maths and English; proficiency in MS Word and Excel is essential.
- Other info: Full-time office-based role near London Bridge; ideal for organized, proactive individuals.
Our client is a busy construction engineering contractor who build and develop a broad range of high-value property types in Central London. They are looking for an aftercare and warranty administrator who can liaise with their clients after they handover building projects, and sort out programming of work that they carry out under warranty. You will be working in an engineering office with a technical team, which has a real buzz to it. This is an interesting and varied position with lots of potential. We are looking for someone who is organised, pro-active and who can build relationships with clients to ensure they are happy with what our client have built and any niggles are smoothly sorted out by the in-house engineering team. You will be an important first point of contact with the owners and managers of premier London commercial property, so we are looking for someone unflappable and organised, who enjoys speaking to people, finding solutions and working on projects which might be different every week. Although you don't need previous engineering knowledge, you should be keen to learn about mechanical, electrical and construction issues and build an understanding of construction engineering issues so you can liaise with the Engineering team. Working closely with the department manager, there will be a good level of support. This is an interesting position and would ideally suit someone with good administration experience who isn't scared of learning about technical issues, construction and engineering maintenance, who enjoys working in a busy construction office with a positive feel. you must have Maths and English GCSE and be competent using MS Word, Excel and similar software. The role is full time office based near London Bridge and our client needs someone within easy commuting distance. Interesting and varied role with a pleasant team at a major London engineering company. Please apply with CV. We cannot respond to all applicants and if you have not been contacted within 48 hours of CV submission we regret your application has therefore not progressed
Aftercare Administrator employer: Page Green
Contact Detail:
Page Green Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftercare Administrator
✨Tip Number 1
Familiarize yourself with the construction industry, especially in relation to aftercare and warranty processes. Understanding common issues that arise post-handover will help you engage more effectively with clients and the engineering team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for clients, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios where you address client concerns or explain technical issues.
✨Tip Number 3
Get comfortable with MS Word and Excel, as these tools will be essential for your administrative tasks. You might want to explore online tutorials or courses to enhance your proficiency, which will make you stand out.
✨Tip Number 4
Network with professionals in the construction and engineering fields. Attend local events or join online forums to connect with others who can provide insights into the industry and potentially refer you to opportunities.
We think you need these skills to ace Aftercare Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and any customer service roles. Emphasize your organizational skills and ability to manage multiple tasks, as these are key for the Aftercare Administrator position.
Show Enthusiasm for Learning: In your application, express your eagerness to learn about mechanical, electrical, and construction issues. Mention any previous experiences where you had to quickly adapt or learn new skills, as this will demonstrate your proactive attitude.
Highlight Communication Skills: Since the role involves liaising with clients, showcase your strong communication skills in your application. Provide examples of how you've successfully built relationships or resolved issues in past roles.
Proofread Your Application: Before submitting your CV, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Aftercare Administrator role.
How to prepare for a job interview at Page Green
✨Show Your Organisational Skills
As an Aftercare Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Demonstrate Your Communication Skills
Since you'll be the first point of contact for clients, it's important to showcase your communication skills. Practice articulating how you would approach client interactions and problem-solving scenarios during the interview.
✨Express Your Willingness to Learn
Even though you don't need prior engineering knowledge, showing enthusiasm for learning about mechanical, electrical, and construction issues can set you apart. Be prepared to discuss how you plan to gain this knowledge and why it interests you.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable with MS Word, Excel, and similar software. You might be asked about your proficiency during the interview, so consider preparing a few examples of how you've used these tools in previous roles.
