Financial Assessment Officer

About Haringey Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the Role In this role you will be conducting financial assessments and annual reviews for vulnerable residents in receipt of chargeable care services in line with relevant legislation, policies, and procedures. You will be working in line with the teams current processes to ensure accurate charging across all social care services. Provide clear, supportive advice to clients, families, and care providers on financial assessments, this includes advising and handling complaints, appeals, and complex cases with professionalism and empathy. Manage Deferred Payment Agreements in accordance with Council policy, and offer guidance on welfare benefit entitlements to support informed decision-making. Collaborate with internal teams and external partners to improve service delivery and play an active role in supporting the team with service improvements and achieving positive outcomes for residents and the wider community. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact About You This well-qualified candidate brings extensive knowledge of adult social care legislation, including the Care Act 2004, Mental Capacity Act 2005, and DWP guidance. With practical experience supporting vulnerable adults and conducting financial assessments, they excel at conveying statutory requirements. Their approach centres on outcome-based planning and empowering individuals through advocacy and support for independent living. They have successfully contributed to organisational change, streamlined administrative systems. The successful candidate will be skilled in prioritisation and decision-making with attention to detail in financial administration. Their ability to foster partnerships across health, education, and social care, combined with strong communication skills, makes them an asset in delivering high-quality services for residents