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- Tasks: Handle customer calls, manage orders, and support the team.
- Company: Join a respected manufacturing business in a state-of-the-art HQ.
- Benefits: Enjoy weekly pay, training, and a friendly team atmosphere.
- Why this job: Perfect for those who love customer service and want a fun work environment.
- Qualifications: Previous customer service experience and computer skills are essential.
- Other info: Work hours include an early finish on Fridays!
Customer Service Advisor
Find out more about this role by reading the information below, then apply to be considered.
Temporary ongoing role
Rugby/Crick area
08:45-17:00 Mon-Thursday, 09:00-16:00 Friday
£12.46 per hour
Do you have Excellent Customer Service Skills?
Do you want to work in a custom built, state of the art HQ?
Then this is the job for you!
We are currently recruiting for a thriving, well respected Manufacturing business based in Rugby that are looking to grow their Customer Service team.
The hours for the position are Monday- Thursday 08:45-5PM with an early finish Friday!
Interviews will be taking place on 14th and 18th August with starts dates W/C 18th August.
So what would I be doing?
Inbound and outbound calls
Placing and updating customer orders on the system
Liaising with couriers
Responding to the company mailbox
Any other supporting dutiesBut what experience do I need?
Previous office administration/customer service experience
A positive personality and a proactive nature
Computer literacy
Any experience with SAP highly advantageousAnd what do I get?
Weekly pay via SolviT Recruitment
Friendly and supportive team with a good sense of humour
Lots of training
Modern working environment with excellent facilities
If this sounds like the role for you then APPLY NOW! Alternatively send your CV
#Wecansolvit #CustomerService
Customer Service Advisor employer: SolviT Recruitment Ltd
Contact Detail:
SolviT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding their manufacturing processes and customer service philosophy will help you stand out during the interview.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these are likely to come up in your interview.
✨Tip Number 3
Highlight your computer skills, especially if you have experience with SAP. Be ready to discuss how you've used technology to improve customer service in previous roles.
✨Tip Number 4
Show your personality! The job description mentions a friendly team, so be sure to convey your positive attitude and proactive nature during your interactions with us.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service and office administration experience. Use specific examples that demonstrate your excellent customer service skills and proactive nature.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your familiarity with SAP if applicable, and explain how your skills align with the job requirements.
Highlight Relevant Skills: In your application, emphasise your computer literacy and any experience you have with handling inbound and outbound calls. This will show that you are well-prepared for the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SolviT Recruitment Ltd
✨Showcase Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've handled difficult situations or provided exceptional service, as this role heavily relies on those skills.
✨Familiarise Yourself with the Company
Research the manufacturing business and understand their products and services. This will not only show your interest in the company but also help you tailor your answers to align with their values and customer service approach.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would deal with an unhappy customer or manage multiple tasks. Practising your responses can help you feel more confident during the interview.
✨Demonstrate a Positive Attitude
Since the job requires a positive personality and proactive nature, make sure to convey enthusiasm and a friendly demeanour throughout the interview. A good sense of humour can also go a long way in making a memorable impression.
