Account Support

Account Support

Skelmersdale Temporary 26500 £ / year No home office possible
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At a Glance

  • Tasks: Coordinate schedules, assist with clerical duties, and support recruitment activities.
  • Company: Join a global recruitment company that values its people and culture.
  • Benefits: Enjoy a salary from £26,000, remote work options, and wellness perks.
  • Why this job: Kickstart your recruitment career in a supportive, energetic environment with growth opportunities.
  • Qualifications: Strong customer service skills and a positive attitude are essential; no prior experience needed.
  • Other info: Proman is committed to diversity and inclusion, welcoming applicants from all backgrounds.

ACCOUNT SUPPORT

Do you have the skills to fill this role Read the complete details below, and make your application today.

Skelmersdale WN8
From £26,000 p/a
Monday – Friday, Office Working Hours

About Us

We are a global recruitment company supplying temporary, contract, and permanent workers to our clients. In the UK, we employ 130+ people across 17 locations and support the placement of around 4,000 workers each week.

We are currently in a phase of rapid growth and expansion. As such, we are looking to work with and develop great people who advocate our culture, embody our values, and deliver exceptional performance. At Proman, we believe our people are our greatest strength. We know how competitive the recruitment market is, which is why we do things differently—and we truly value both our team and our culture.

About the Role

This is a temporary position with the opportunity to become permanent.

As an Account Support professional, you’ll coordinate schedules and assist with clerical duties such as maintaining our candidate database. You’ll also help screen candidates and assist with interviews related to a specific account or group of accounts.

Key Responsibilities

1. Recruitment & Research

Write and post job adverts aligned with account needs and budget.
Spend approximately 80% of the time making outbound calls to candidates to coordinate hiring activities, screen CVs, and conduct initial phone interviews
Provide administrative support to the recruitment team.
2. Account Support

Assist with bookings, check-in calls, and absence follow-ups.
Manage clerical tasks including emails, phone calls, and filing.
Support special projects and generate reports.
Help ensure client requirements are met.
3. Worker Relationship Management

Schedule and coordinate site tours/inductions.
Welcome candidates both in-branch and onsite.
Support onboarding and induction processes.
4. Team Collaboration

Support branch colleagues in achieving weekly targets.
Maintain professional communication and contribute to a positive work environment.
Participate in the team on-call rota for out-of-hours/weekend client support.
5. Legal & Compliance

Support payroll processes and maintain accurate records.
Assist candidates with registration and right-to-work checks.
About You

You’re a people person—friendly, approachable, and confident both face-to-face and over the phone. You’re proactive, inquisitive, and keen to get involved in various tasks.

While prior recruitment experience isn’t essential, you bring:

Strong customer service skills
A positive attitude and eagerness to learn
Excellent organisational skills
Reliability and the ability to thrive in a fast-paced environment
You enjoy supporting your team and making sure everything runs smoothly behind the scenes. If you’re looking to kickstart a career in recruitment and grow your skills in a supportive and energetic environment—we’d love to hear from you.

Benefits

Salary from £26,000 p/a
Employee Assistance Programme
Access to Online GP
Free Wellbeing App & Counselling Sessions
Discounted Eye Care & Free Flu Jabs
Enhanced Sick Leave
Paid Time Off (including Birthday Leave and time off for Giving Blood)
Career Development Opportunities
Stakeholder Pension Scheme
Apply Today!

If you think this role is right for you, apply now to join our team!

Proman is an equal opportunities employer. We are committed to the fair and equal treatment of all employees and applicants, and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy or maternity, race, ethnicity, religion or belief, gender identity, or marital/civil partnership status.

We aim to create a diverse and inclusive workplace and encourage applications from suitably qualified candidates from all backgrounds.

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) />
Many Thanks

Account Support employer: Proman

At Proman, we pride ourselves on being an exceptional employer, offering a supportive and energetic work environment in Skelmersdale. With a strong focus on employee growth, we provide career development opportunities, a comprehensive benefits package including enhanced sick leave and paid time off, and a commitment to fostering a diverse and inclusive workplace. Join us to be part of a team that values your contributions and encourages you to thrive in the fast-paced recruitment industry.
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Contact Detail:

Proman Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Support

✨Tip Number 1

Familiarise yourself with the recruitment industry and the specific needs of the role. Understanding the nuances of account support in recruitment will help you engage more effectively during interviews.

✨Tip Number 2

Network with current or former employees of Proman or similar companies. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you've successfully managed client relationships or resolved issues, as these will resonate well with the hiring team.

✨Tip Number 4

Show your enthusiasm for the role and the company during any interactions. A positive attitude and eagerness to learn can set you apart from other candidates, so make sure this shines through in your conversations.

We think you need these skills to ace Account Support

Strong Customer Service Skills
Excellent Organisational Skills
Proactive Attitude
Effective Communication Skills
Ability to Thrive in a Fast-Paced Environment
Clerical Skills
Recruitment Knowledge
Data Management
Team Collaboration
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Basic Understanding of Employment Law

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Account Support role. Emphasise your customer service skills, organisational abilities, and any experience in recruitment or administrative support.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Proman's culture and values that resonate with you, and explain how you can contribute to their team.

Highlight Relevant Experience: Even if you lack direct recruitment experience, include any roles where you've demonstrated strong communication, teamwork, or organisational skills. Use examples that show your proactive nature and ability to thrive in fast-paced environments.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an Account Support role.

How to prepare for a job interview at Proman

✨Show Your People Skills

As an Account Support professional, you'll be interacting with candidates and clients regularly. Make sure to demonstrate your friendly and approachable nature during the interview. Share examples of how you've successfully communicated with others in previous roles.

✨Highlight Organisational Skills

This role requires excellent organisational abilities. Be prepared to discuss how you manage your time and tasks effectively. You could mention specific tools or methods you use to stay organised, especially in a fast-paced environment.

✨Demonstrate Proactivity

The company values proactive individuals who are eager to get involved. During the interview, provide examples of times when you took the initiative to solve a problem or improve a process. This will show that you're ready to contribute positively to the team.

✨Prepare for Scenario Questions

Expect questions that assess your ability to handle various situations, such as managing candidate relationships or dealing with administrative tasks. Think of scenarios from your past experiences where you successfully navigated challenges, and be ready to share those stories.

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