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- Tasks: Join our team as an Operations Assistant, managing schedules and supporting our engineers daily.
- Company: Be part of a dynamic company focused on operational excellence and client satisfaction.
- Benefits: Enjoy a permanent position with opportunities for growth in a fast-paced environment.
- Why this job: This role offers hands-on experience, teamwork, and the chance to make a real impact.
- Qualifications: Strong organizational skills, proficiency in Microsoft Office, and previous operations experience preferred.
- Other info: Ideal for those who thrive under pressure and love problem-solving!
DON'T MISS THIS! Operations Assistant Wanted! Our client is seeking an Operations Assistant to join their team on a permanent basis. The Operations Assistant will be playing a pivotal role in managing the daily schedules of our engineers, working full time in the head office. The Operations Assistant must be able to work in a fast paced environment and have excellent organisational skills. Key Responsibilities for the Operations Assistant: Operational Support, provide administrative support to the ops team including record-keeping, reporting and tracking job progress Timetable Management, prepare and oversee daily timetables for engineers, ensuring they are equipped for the day Email Management, handle and prioritise a high volume of booking requests, ensuring all inquiries are addressed promptly and professionally Communication, liaise with engineers, clients, and other stakeholders to ensure timely updated and resolutions Forwarding Tasks, direct emails or booking requests to the appropriate department or individual when necessary Process Optimisation, assist in streamlining operational processes to enhance efficiency and client satisfaction Scheduling and Coordination, allocate jobs effectively to a team of 15 engineersSkills Required for the Operations Assistant: Excellent knowledge of London and area to optimize travel and scheduling Proficiency in Microsoft Office Suite and scheduling software Previous experience in a similar operations or scheduling role is desirable Strong organisational and multitasking skills with the ability to manage a high workload A proactive approach to work and keen eye for detail Clear and professional written and verbal communications skills Ability to remain calm under pressure and solve problems efficientlyIf this role is of interest, please apply for additional information or contact Thomas Edevane from Clearwater People Solutions
Operations Assistant employer: Clearwater People Solutions
Contact Detail:
Clearwater People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarize yourself with the specific scheduling software mentioned in the job description. If you have experience with similar tools, be ready to discuss how you can quickly adapt and optimize their use in your role.
✨Tip Number 2
Brush up on your knowledge of London and its surrounding areas. Being able to demonstrate your understanding of local routes and travel times will show that you can effectively manage the engineers' schedules.
✨Tip Number 3
Prepare examples from your past experiences where you successfully managed multiple tasks under pressure. Highlighting your organizational skills and ability to prioritize will resonate well with the hiring team.
✨Tip Number 4
Practice clear and professional communication techniques. Since you'll be liaising with various stakeholders, being able to convey information succinctly and effectively is crucial for this role.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in operations or scheduling roles. Provide specific examples of how you've managed timetables, handled communication, or optimized processes in a fast-paced environment.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office Suite and any scheduling software you are familiar with. Highlight your organizational skills and ability to multitask, as these are crucial for the role.
Professional Communication: Craft your application with clear and professional language. Ensure that your written communication reflects the professionalism expected in the role, especially since you'll be liaising with engineers, clients, and stakeholders.
How to prepare for a job interview at Clearwater People Solutions
✨Showcase Your Organizational Skills
Since the role requires excellent organizational skills, be prepared to discuss specific examples from your past experiences where you successfully managed schedules or coordinated tasks. Highlight any tools or methods you used to stay organized.
✨Demonstrate Your Communication Abilities
Effective communication is key in this position. Be ready to explain how you handle high volumes of inquiries and prioritize them. You might also want to share an example of a time when clear communication helped resolve an issue.
✨Familiarize Yourself with the Area
Knowledge of London and its surroundings is crucial for optimizing travel and scheduling. Brush up on your understanding of the area and be prepared to discuss how this knowledge can benefit the operations team.
✨Prepare for Problem-Solving Scenarios
The ability to remain calm under pressure and solve problems efficiently is essential. Think of a few challenging situations you've faced in previous roles and how you resolved them. This will demonstrate your proactive approach and problem-solving skills.
