Front of House Team Leader

Front of House Team Leader

Sidcup Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse venues.
  • Benefits: Enjoy 25% off food and drink, discounts, and early access to wages.
  • Why this job: Be part of a vibrant team in a stylish venue with a passion for great experiences.
  • Qualifications: Must be 18 or over; experience in hospitality is a plus.
  • Other info: Engage with guests in a warm atmosphere while enjoying craft beers and cocktails.

The predicted salary is between 24000 - 36000 Β£ per year.

Sidcup, Greater London, United Kingdom, DA14 6NF

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Hill Top Tap.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Hill Top Tap is Sidcup\’s craftiest live sport and music venue. Our stylish yet rustic pub has a warm atmosphere, an eclectic mix of environments, and interesting artwork. We have a huge range of craft beers, cask ales, premium lagers, and ciders, but we also have a spirit emporium packed with gins, rum, and tequila for our guests to enjoy, and we can’t forget our artisan cocktails and superb coffee!

What\’s in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Hill Top Tap you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hill Top Tap directly.

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Front of House Team Leader employer: Stonegate Pub Company

At Stonegate Group, we offer a vibrant and inclusive work environment where our Front of House Team Leaders can thrive. Located in the heart of Sidcup, our venue, Hill Top Tap, is not just a place to work but a community hub that celebrates individuality and fosters team spirit. With fantastic employee benefits, including discounts, early access to wages, and opportunities for personal growth, we ensure our team members feel valued and empowered to deliver exceptional guest experiences.
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Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Familiarise yourself with the unique identity of Hill Top Tap. Understanding their craft beer selection, cocktail offerings, and the overall atmosphere will help you engage confidently during your interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Highlighting your ability to foster a warm and welcoming environment will resonate well with the hiring team.

✨Tip Number 3

Research the latest trends in the hospitality industry, especially around guest experiences and craft beverages. Being knowledgeable about current trends can set you apart as a candidate who is passionate and informed.

✨Tip Number 4

Network with current or former employees of Stonegate Group. They can provide valuable insights into the company culture and what it takes to succeed as a Front of House Team Leader at Hill Top Tap.

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Conflict Resolution
Operational Management
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage
Sales Skills
Event Coordination
Adaptability
Interpersonal Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering exceptional guest experiences.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and engage a team.

Write a Personalised Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for the role at Hill Top Tap. Mention specific aspects of the venue that resonate with you and how you can contribute to creating a welcoming environment for guests.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Stonegate Pub Company

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's focus on delivering amazing guest experiences.

✨Demonstrate Leadership Skills

As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past, especially in high-pressure situations.

✨Know the Venue and Its Offerings

Familiarise yourself with Hill Top Tap's unique identity, including its craft beers, cocktails, and the atmosphere it aims to create. Being knowledgeable about the venue will show your genuine interest and help you connect with the interviewers.

✨Prepare Questions for the Interviewers

Have a few thoughtful questions ready to ask the interviewers about the team culture, expectations, and future goals for Hill Top Tap. This demonstrates your interest in the role and helps you assess if it's the right fit for you.

Front of House Team Leader
Stonegate Pub Company
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  • Front of House Team Leader

    Sidcup
    Full-Time
    24000 - 36000 Β£ / year (est.)

    Application deadline: 2027-08-18

  • S

    Stonegate Pub Company

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