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- Tasks: Support the Facilities Management team with admin tasks and helpdesk support.
- Company: Join Integral, a leader in facilities management, dedicated to smooth operations.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: 2 years of admin experience preferred; strong IT skills are essential.
- Other info: Training provided; ideal for those looking to grow in facilities management.
The predicted salary is between 28800 - 43200 £ per year.
Facilities Coordinator
Responsibilities
- To provide helpdesk and administrative support to the Liverpool University Facilities Management team; must have excellent organisational and communication skills.
- Needs to be flexible in their approach to work as may be required to work flexible hours on occasions.
- Will be undertaking a variety of tasks within Integral\’s responsibilities to ensure the smooth running of the Divisions operations.
- Actively support at all times Company policy and best practice in the provision of services.
- Inputting of reactive calls onto in-house & client systems.
- Issuing jobs to Engineers for reactive and PPM
- Categorising & resourcing correct labour resource according to geographical need.
- To handle calls from clients, engineers, suppliers in regards to ongoing reactive or PPM work, update calls as required.
- Issuing Electronic Purchase Orders within assigned spend values.
- Provide reports and supporting information as required
- Covering others for sickness and annual leave, working closely with Management Team and engineers.
- Meet customer\’s requests and needs within timescales to the contract and their satisfaction, work within and monitor set budget targets.
- Adhere to Integral health and safety working practices.
- Operate and maintain computer based facilities management system for both reactive and planned preventative maintenance
- Undertake any other duties within the grade as required by Integral.
- Undertake any training necessary in your field.
- Raising invoices, monitoring costs against quotations and arranging payments of invoices received.
Profile Summary
- An individual with a broad background and experience in administration preferably for a minimum of 2 years.
- Excellent interpersonal skills that are customer focused and excellent telephone manner.
- Must show competence in a number of disciplines relating to Information Technology (i.e. Microsoft Word and Excel)
- Previous history of working within Facilities Management Services and knowledge of Facilities Management software is advantageous but not essential.
- Must be flexible in approach to work, work to tight deadlines/targets and be committed to continuing professional development
Facilities Coordinator employer: Integral UK
Contact Detail:
Integral UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator
✨Tip Number 1
Familiarise yourself with the specific facilities management software mentioned in the job description. Even if you don't have direct experience, showing that you've researched and understand how these systems work can set you apart.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss these during any interviews or networking opportunities.
✨Tip Number 3
Demonstrate your customer service skills by preparing to share specific instances where you've effectively handled client or customer inquiries. This will show your ability to meet customer needs, which is crucial for this role.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability in previous roles. Since the job may require working flexible hours, having examples ready will illustrate your willingness to go the extra mile.
We think you need these skills to ace Facilities Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and facilities management. Emphasise your organisational skills, customer service experience, and any familiarity with facilities management software.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your flexibility, ability to work under pressure, and commitment to professional development.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with clients, engineers, and suppliers in previous roles. This will demonstrate your interpersonal skills and telephone manner.
Highlight IT Competence: Since the role requires proficiency in Microsoft Word and Excel, mention any relevant experience you have with these tools. If you've used facilities management software before, be sure to include that as well.
How to prepare for a job interview at Integral UK
✨Showcase Your Organisational Skills
As a Facilities Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or handled various administrative duties.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've handled client interactions or resolved issues in previous positions.
✨Demonstrate Flexibility
Since the job requires flexibility in working hours and tasks, be ready to discuss situations where you've adapted to changing circumstances or taken on additional responsibilities. This will show your potential employer that you're a team player.
✨Familiarise Yourself with Facilities Management Software
While prior experience with Facilities Management software isn't essential, having a basic understanding can set you apart. Research common tools used in the industry and be prepared to discuss how you would approach learning new systems.
