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- Tasks: Answer calls and emails, assist clients, and handle secretarial duties.
- Company: Join a dynamic team with Next Generation, connecting talent to top UK businesses.
- Benefits: Enjoy a full-time role with a competitive salary and a supportive work environment.
- Why this job: Perfect for those looking to kickstart their career in a professional setting with growth opportunities.
- Qualifications: Strong communication skills, IT literacy, and a professional phone manner are essential.
- Other info: This is a permanent position with standard Monday to Friday hours.
Role: Secretary Location: Redditch Type: Full Time Permanent Salary Exp: £23,000 – £24,000 Hours of work: 8:50 – 17:00 Monday to Friday 1 hour unpaid lunch break ROLE * To respond to all enquiries made by answering incoming calls and emails. * To ensure the client is signposted to the most appropriate person to deal with their enquiry in a timely, courteous and professional manner. * To undertake all work of a secretarial nature including typing, word processing, photocopying, making and taking phone calls. * To assist in the collection and taking of incoming/outgoing mail and to ensure post is franked daily. KNOWLEDGE AND EXPERIENCE * Professional telephone manner * Good communication skills, both verbal and written * IT Literate, role will involve Outlook email/calendar and WORD * Interpersonal skills If you feel that your skills and experience meet the required specification and this is the position you have been looking for then do not hesitate in clicking 'APPLY NOW' Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you haven’t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion. By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy. Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move
Secretary employer: Next Generation
Contact Detail:
Next Generation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Secretary
✨Tip Number 1
Make sure to showcase your professional telephone manner during the interview. Practice answering calls in a friendly and clear tone, as this is crucial for the Secretary role.
✨Tip Number 2
Familiarize yourself with Outlook and Word before the interview. Being able to demonstrate your IT literacy will give you an edge over other candidates.
✨Tip Number 3
Prepare examples of how you've effectively communicated in previous roles. Highlighting your good communication skills can set you apart from the competition.
✨Tip Number 4
Showcase your interpersonal skills by being personable and engaging during the interview. Building rapport with the interviewer can leave a lasting impression.
We think you need these skills to ace Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasize your professional telephone manner, communication skills, and IT literacy, particularly with Outlook and Word.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and explains why you are the perfect fit for the Secretary role. Mention specific examples of how you've successfully handled enquiries or managed secretarial tasks in the past.
Highlight Relevant Experience: In your application, clearly outline any previous secretarial or administrative roles you've held. Detail your responsibilities, such as managing calls and emails, typing, and handling mail, to demonstrate your capability for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Secretary role.
How to prepare for a job interview at Next Generation
✨Showcase Your Communication Skills
Since the role requires good verbal and written communication, be prepared to demonstrate these skills during the interview. Practice answering questions clearly and concisely, and consider bringing examples of your written work.
✨Demonstrate IT Proficiency
Familiarize yourself with Outlook and Word, as these are essential tools for the position. You might be asked about your experience with these programs, so be ready to discuss how you've used them in previous roles.
✨Exhibit a Professional Telephone Manner
As you'll be handling incoming calls, it's important to convey a professional demeanor. Practice speaking clearly and politely, and think about how you would handle difficult calls or inquiries.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing multiple inquiries or dealing with an upset client. Think of examples from your past experiences that highlight your problem-solving and interpersonal skills.
