Customer Operations Advisor
Customer Operations Advisor

Customer Operations Advisor

Leeds Temporary 14 £ / hour No home office possible
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At a Glance

  • Tasks: Manage stock, process orders, and maintain accurate records in a dynamic warehouse environment.
  • Company: Join Carbon60, a leading specialised industrial service provider based in Leeds.
  • Benefits: Enjoy a competitive pay rate of £13.93 p/h and a full-time schedule with weekends off.
  • Why this job: Gain valuable experience in customer operations while working in a supportive team culture.
  • Qualifications: Attention to detail and basic IT skills are essential; warehouse experience is a plus.
  • Other info: Contract role until 1st October, perfect for students seeking practical work experience.

50% Admin, 50% Warehouse experience

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.

CUSTOMER OPERATIONS ADVISOR

Carbon60 is looking to recruit a Customer Operations Advisor to work for a leading Specialised Industrial Service Provider based in Leeds.

ROLE: Customer Operations Advisor

PAY RATE: £13.93 p/h

JOB TYPE: contract until 1st October

LOCATION: Leeds (LS10)

HOURS: Full time, Monday to Friday, 8am – 4pm, 30 mins lunch, 37.5 hours/week

THE ROLE:

Stock management and ordering.
Expediting and maintaining order books – check upcoming orders, chasing delivery times.
Ordering stock based on customer requirements.
Raising purchase order\’s (PO\’s) on customers behalf.
Maintain accurate records of transactions and stock movements.
Contacting suppliers – replenishing stock by placing orders to purchase.
Adhering to H&S policies and procedures on site.
Resolving purchasing and supplier invoice queries.
Housekeeping stores and office area maintain 5s principles.
Booking goods in/out, issue out to customer and update internal systems

THE SUCCESSFUL CANDIDATE:

Attention to detail.
Basic competent IT literacy skills – professional email correspondence and use of MS Office.
Excellent time management and organisational skills.
Stores/Warehouse experience advantageous.
Basic understanding of procurement and supply chain principles desirable.
Able to show initiative and be willing and proactive in training provided to apply to the role.
Application by CV or call Paloma Lopez at Carbon60 on (phone number removed).

Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy

Customer Operations Advisor employer: Carbon 60

At Carbon60, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and initiative. Our Leeds location provides a dynamic environment where employees can thrive, with opportunities for professional growth and development in the specialised industrial sector. With competitive pay and a commitment to health and safety, we ensure our team members feel valued and empowered in their roles.
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Contact Detail:

Carbon 60 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Operations Advisor

✨Tip Number 1

Familiarise yourself with stock management systems and procurement processes. Understanding these concepts will not only help you in the role but also impress us during the interview.

✨Tip Number 2

Brush up on your IT skills, especially with MS Office. Being proficient in Excel for tracking orders and inventory can set you apart from other candidates.

✨Tip Number 3

Demonstrate your attention to detail by preparing examples of how you've successfully managed stock or resolved supplier issues in the past. This will show us that you can handle the responsibilities of the role.

✨Tip Number 4

Be ready to discuss your time management strategies. We value candidates who can efficiently juggle multiple tasks, so think of specific instances where you've excelled in this area.

We think you need these skills to ace Customer Operations Advisor

Attention to Detail
Basic IT Literacy
Professional Email Correspondence
MS Office Proficiency
Time Management
Organisational Skills
Warehouse Experience
Stock Management
Order Processing
Supplier Communication
Health and Safety Compliance
Problem-Solving Skills
Initiative
Procurement Understanding
Supply Chain Principles

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in both administration and warehouse operations. Emphasise any stock management, order processing, or supplier communication skills that align with the job description.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Customer Operations Advisor role. Mention your attention to detail and organisational skills, and provide examples of how you've successfully managed similar tasks in the past.

Highlight IT Skills: Since basic IT literacy is required, ensure you mention your proficiency with MS Office and any experience with professional email correspondence. This will demonstrate your capability to handle the administrative aspects of the role.

Show Initiative: In your application, express your willingness to learn and adapt. Highlight any previous experiences where you took the initiative to improve processes or resolve issues, as this aligns with the proactive nature sought by the employer.

How to prepare for a job interview at Carbon 60

✨Showcase Your Admin Skills

Since the role involves a significant amount of administrative work, be prepared to discuss your experience with stock management, order processing, and maintaining accurate records. Highlight any relevant software or systems you've used in previous roles.

✨Demonstrate Attention to Detail

Attention to detail is crucial for this position. During the interview, provide examples of how you've successfully managed tasks that required precision, such as handling purchase orders or resolving invoice queries.

✨Discuss Your Warehouse Experience

If you have warehouse experience, make sure to mention it! Talk about your familiarity with stock replenishment, booking goods in/out, and adhering to health and safety policies. This will show that you understand the operational side of the role.

✨Prepare Questions About the Role

Having questions ready shows your interest in the position. Ask about the team dynamics, the tools they use for stock management, or how they handle supplier relationships. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

Customer Operations Advisor
Carbon 60

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