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For Companies At a Glance
- Tasks: Lead a small team to deliver top-notch service and manage daily operations.
- Company: Join a dynamic company focused on outstanding customer service and team development.
- Benefits: Enjoy a competitive salary, bonuses, enhanced holidays, and exclusive discounts.
- Why this job: Be part of a supportive team culture while making a real impact on customer satisfaction.
- Qualifications: Experience in team leadership, strong communication skills, and basic IT proficiency required.
- Other info: Flexible shifts and travel for training covered by the company.
We\’re Hiring: Site Supervisor
Is this the role you are looking for If so read on for more details, and make sure to apply today.
Are you an experienced team leader who thrives in a fast-paced environment? We’re looking for a hands-on Supervisor to join our team and lead by example, managing a small, close-knit crew on-site to deliver outstanding service to a demanding but rewarding client.
Key Responsibilities
Lead and motivate a small team to consistently deliver high standards of service.
Oversee day-to-day operations, including time sheet management, weekly rosters, and general admin.
Ensure full compliance with Health & Safety and HR policies.
Act as the main liaison with store managers, building and maintaining strong customer relationships.
Handle customer complaints effectively and professionally.
Conduct regular inspections, cleaning, and light repairs to the on-site trolley fleet.
Support the development and training of your team, fostering flexibility and high morale.
What We’re Looking For
Based in or around Edinburgh – role is Straiton based.
Proven experience leading a small team.
Strong communication and customer service skills.
Reliable, punctual, and proactive.
Comfortable using basic IT tools (Word, Excel, Outlook, apps).
Able to work flexible shifts (incl. evenings/weekends).
Willingness to travel for initial training (covered by us).
Working Hours:
Earliest start: 09:00 | Latest finish: 21:30 (Mon–Fri)
Weekend hours: 09:00–20:30
Occasional early starts (06:00) during quarterly maintenance periods.
What’s in It for You?
£29,406 base salary + overtime opportunities
Company bonus scheme
Enhanced holiday entitlement with length of service
Access to salary sacrifice schemes
Discounts for major supermarkets, cinemas, holidays, and more!
We’re aiming to start interviews in the next two weeks – apply now to secure your place
Site Supervisor employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Supervisor
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to the site supervisor role. Being knowledgeable about these policies will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them, as this will showcase your leadership skills effectively.
✨Tip Number 3
Research our company culture and values. Understanding what we stand for at StudySmarter will help you align your answers during the interview and show that you're a great fit for our team.
✨Tip Number 4
Practice your communication skills, especially in handling customer complaints. Be ready to discuss how you would approach difficult situations, as strong customer service skills are crucial for this role.
We think you need these skills to ace Site Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading teams and managing operations. Use specific examples that demonstrate your ability to motivate a team and deliver high standards of service.
Craft a Strong Cover Letter: Write a cover letter that showcases your leadership skills and customer service experience. Mention your familiarity with Health & Safety policies and your proactive approach to problem-solving.
Highlight Relevant Skills: In your application, emphasise your communication skills and proficiency with IT tools like Word, Excel, and Outlook. These are essential for the role and should be clearly stated.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work as a Site Supervisor. Mention your willingness to travel for training and your flexibility regarding working hours, as these are important aspects of the job.
How to prepare for a job interview at Pertemps Scotland
✨Show Your Leadership Skills
As a Site Supervisor, you'll need to lead a small team effectively. Be prepared to discuss your previous experiences in managing teams, highlighting specific examples where you motivated and inspired others to achieve high standards.
✨Demonstrate Strong Communication
Communication is key in this role. During the interview, showcase your ability to communicate clearly and professionally, especially when handling customer complaints or liaising with store managers. Practice articulating your thoughts concisely.
✨Know Your Health & Safety Regulations
Familiarise yourself with relevant Health & Safety policies and regulations. Be ready to discuss how you have ensured compliance in past roles, as this will be crucial for the position and shows your commitment to safety.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've had to handle difficult situations on-site, such as resolving conflicts within your team or addressing customer issues effectively.
