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For Companies At a Glance
- Tasks: Lead Hotel Technical operations and support engineers on cruise ships.
- Company: Join MSC Cruises, a global leader in the cruise industry, known for innovation and excellence.
- Benefits: Enjoy a diverse work environment, career growth opportunities, and a chance to travel.
- Why this job: Be part of a passionate team making a real impact on guest experiences and operational excellence.
- Qualifications: 10+ years experience in cruise ship engineering, with strong leadership and communication skills.
- Other info: Fluent English and proficiency in MS Office required; embrace diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Your Purpose
We are looking for an experienced and driven Head of Hotel Technical to join our UK Engine Department. You will be the first reference point for the Hotel Engineers and HVAC Supervisors. Overseeing the Hotel Technical Fleet\’s Operations and providing assistance for any kind of issue, liaising with external main stakeholders in case of need.
Your Impact
- Cooperates in establishing, reporting and presenting operating costs, forecasts, progress updates and define high-priority initiatives related to the Hotel Technical section.
- Monitors the status of the Ships through constant follow-up with Hotel Engineer and HVAC Supervisors;
- Provides support in developing and managing budgets, cost estimates and operational risks.
- Keeps records of equipment failures ensuring that the needed actions for the issues resolutions are promptly executed with the aim to avoid or minimize any impact on the guests\’ experience.
- Performs ships\’ rides to ensure that vessels are maintained to a high standard and are operated to all current regulations and Company standards.
- Supports the various Hotel Engineer and HVAC Supervisors in organizing and managing the dry-dock works and activities, supervises the selection of suppliers and ensures the suitable involvement of the Shipyard.
- Liaises with other departments (Hotel Operations, F&B, Products, etc.) to ensure full alignment on the various projects and activities which require cooperation with the technical team.
- Supervises the various Hotel Technical internal operational process, including requests and purchase orders approval through INFOSHIP.
Your Journey so far
- At least 10 years experience onboard cruise ships at least 3 years as a Hotel Engineer or Chief Engineer.
Your Essentials
- Good knowledge of INFOSHIP/Asset Management system
- Fluent English, oral and written
- MS Office tools knowledge (Excel, PowerPoint, Word)
- Good communication and interpersonal skills
- Ability to work successfully as team leader
- Strong ability to prioritise and work effectively under tight deadlines
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Head of Hotel Technical employer: MSC Cruises
Contact Detail:
MSC Cruises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hotel Technical
✨Tip Number 1
Network with professionals in the cruise industry, especially those who have experience in hotel engineering or technical operations. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the INFOSHIP/Asset Management system, as it is crucial for this role. Consider taking online courses or tutorials that focus on this software to enhance your understanding and demonstrate your commitment to mastering the tools used in the position.
✨Tip Number 3
Prepare to discuss your past experiences in managing budgets and operational risks during the interview. Have specific examples ready that showcase your ability to handle tight deadlines and prioritise tasks effectively, as these skills are essential for the Head of Hotel Technical role.
✨Tip Number 4
Research MSC Cruises and their values, particularly their commitment to diversity and inclusion. Be ready to articulate how your personal values align with theirs and how you can contribute to fostering an inclusive environment within the team.
We think you need these skills to ace Head of Hotel Technical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially your time as a Hotel Engineer or Chief Engineer. Emphasise your technical skills and any leadership roles you've held, particularly in the cruise industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the job description, such as managing budgets or liaising with stakeholders, to demonstrate your fit for the position.
Highlight Relevant Skills: In your application, clearly outline your knowledge of INFOSHIP/Asset Management systems and MS Office tools. Provide examples of how you've used these skills in previous roles to solve problems or improve operations.
Showcase Your Leadership Experience: Since the role requires strong leadership abilities, include examples of how you've successfully led teams or projects in high-pressure environments. This will help illustrate your capability to prioritise and work effectively under tight deadlines.
How to prepare for a job interview at MSC Cruises
✨Showcase Your Experience
With at least 10 years of experience onboard cruise ships, make sure to highlight specific projects or challenges you've faced as a Hotel Engineer or Chief Engineer. Use examples that demonstrate your leadership and technical skills.
✨Demonstrate Technical Knowledge
Familiarise yourself with the INFOSHIP/Asset Management system and be prepared to discuss how you have used similar systems in the past. This will show your potential employer that you are ready to hit the ground running.
✨Emphasise Communication Skills
As a Head of Hotel Technical, you'll need to liaise with various departments. Prepare to discuss how you've successfully communicated and collaborated with different teams in previous roles, showcasing your interpersonal skills.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific operational challenges or emergencies on board. Think through potential scenarios and how you would prioritise tasks to ensure guest satisfaction and safety.
