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- Tasks: Support the Electoral Services Manager in delivering electoral processes and managing public inquiries.
- Company: Join Cheltenham Borough Council, an award-winning organization dedicated to community improvement.
- Benefits: Enjoy flexible working hours, generous holidays, and a great pension scheme.
- Why this job: Make a real impact in your community while working in a supportive and friendly team.
- Qualifications: GCSEs or relevant experience, strong communication skills, and ability to multitask under pressure.
- Other info: Part-time role with opportunities for professional development and volunteering.
Join our busy team as an Electoral Services Officer with Cheltenham Borough Council, where you'll play a vital role in making a real difference to our community. Location: Cheltenham, GL50 9SA Salary: £25,992 to £27,269 per annum Job Type: Permanent, Part-Time Close Date: Monday 10th February 2025 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Electoral Services Officer – The Role: The successful candidate will be supporting the Electoral Services Manager and team with the effective and efficient delivery of the annual canvass and electoral registration process, and the organisation of all elections and referenda held in the borough. This is a part-time position for 22.2 hours per week worked Monday-Wednesday. Electoral Services Officer – Key Responsibilities: – To assist with implementing and conducting the annual canvass each year – To assist with the day-to-day administration of the preparation, publication and maintenance of the Register of Electors under Individual Registration and the special category lists of electors and deal with the day-to-day enquiries from members of the public, councillors and other agencies – To assist with the organisation of the distribution and sale of information and data from the electoral register and election documents – To support and assist with the conduct of all aspects of elections, referenda and parish polls – To assist with maintaining the elections and registration webpage of the Council’s website to ensure information is up to date and accurate – To support and assist with the supervising of temporary and causal staff within the section – To assist with the provision of training and support to permanent, temporary and casual staff within the section – To undertake such duties as allocated by the Electoral Services Manager Electoral Services Officer – You: – GCSEs (5 A-Cs or equivalent, including Maths and English) or relevant work experience – Experience of working with a busy office environment – dealing with difficult enquiries from members of the public – Experience of working effectively as part of a team – Experience of using Microsoft office packages – Outlook, Word, Excel – Ability to work effectively under pressure and to critical deadlines for prolonged periods – Ability to organise own and that of others multi task workloads to meet tight deadline – Attention to detail and a retentive memory – Effective supervisory and leadership skills – Ability to communicate effectively at all levels (excellent verbal and written skills) – Prioritises and meets tight deadlines – To have a flexible and adaptable approach to work What Can We Do For You: – An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) – A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days – A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours – A comprehensive programme of learning and development – Two days paid time off for volunteering – Enhanced maternity and paternity schemes – An employee counselling service – Free eye tests (for some posts) and contribution towards the cost of glasses – A cycle to work scheme – Low-cost town centre parking for some jobs, depending on work location – A commitment to employee wellbeing Closing Date: Monday 10th February 2025 Interviews will be held in-person on Monday 17th February 2025 The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community. To apply for this Electoral Services Officer role, please click on "apply
Electoral Services Officer employer: Cheltenham Borough Council
Contact Detail:
Cheltenham Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electoral Services Officer
✨Tip Number 1
Familiarize yourself with the electoral process and local governance in Cheltenham. Understanding how elections are organized and the role of the Electoral Services Officer will help you demonstrate your enthusiasm and knowledge during the interview.
✨Tip Number 2
Highlight any experience you have in dealing with public inquiries or working in a busy office environment. Be ready to share specific examples of how you've handled difficult situations or provided excellent customer service.
✨Tip Number 3
Showcase your organizational skills by discussing how you manage multiple tasks and meet tight deadlines. Prepare to give examples of times when you successfully prioritized your workload under pressure.
✨Tip Number 4
Demonstrate your teamwork and leadership abilities. Be prepared to talk about your experiences working collaboratively with others and how you've supported or supervised team members in previous roles.
We think you need these skills to ace Electoral Services Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Electoral Services Officer position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have in a busy office environment, particularly dealing with public inquiries. Mention specific examples that demonstrate your ability to work under pressure and meet tight deadlines.
Showcase Your Skills: Make sure to showcase your proficiency in Microsoft Office packages, as well as your effective communication skills. Provide examples of how you've successfully worked as part of a team and led others in previous roles.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the role and the council's mission. Mention how your values align with their commitment to making Cheltenham a better place and how you can contribute to their goals.
How to prepare for a job interview at Cheltenham Borough Council
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of an Electoral Services Officer. Familiarize yourself with the electoral registration process and the annual canvass, as well as the key tasks mentioned in the job description.
✨Showcase Your Communication Skills
Since the role involves dealing with public inquiries and working with various stakeholders, be prepared to demonstrate your excellent verbal and written communication skills during the interview. Share examples of how you've effectively communicated in previous roles.
✨Highlight Teamwork Experience
The council values teamwork, so be ready to discuss your experience working collaboratively in a busy office environment. Provide specific examples of how you've contributed to team success and handled challenges together.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. Prepare to discuss situations where your attention to detail made a difference, especially in managing data or meeting tight deadlines. This will show that you can handle the responsibilities of the role effectively.
