Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage daily operations, customer service, and lifeguarding at our vibrant leisure centre.
- Company: Join a fast-growing leisure management company dedicated to health and safety and customer care.
- Benefits: Enjoy 33 days of paid leave, pension enrolment, and opportunities for training and development.
- Why this job: Gain valuable experience in leisure management while making a positive impact on the community.
- Qualifications: Welsh language skills and leisure management qualifications are desirable; training provided for essential certifications.
- Other info: Flexible shifts include early mornings, evenings, and weekends; must be willing to work additional hours.
The predicted salary is between 24000 - 36000 £ per year.
JOB DESCRIPTION
Learn more about the general tasks related to this opportunity below, as well as required skills.
The Leisure Duty Manager position is a key position in the Company. Carrying out continuous customer liaison, teaching, lifeguarding and customer service. The position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary objectives for the Leisure Duty Manager will be:
To ensure the highest possible standards of Health and Safety and customer care within the Centre.
To support the development and delivery of the swim programme through the medium of Welsh and ensure that all services and promotional material meet the requirements of Welsh Language legislation
To deliver the learn to swim programme and lifeguard as required by the Swim Manager and pool programme.
To assist the Swim Manager with the development and promotion of an exciting, innovative pool programme in order to increase the usage and profitability of the Centre.
To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care.
To work closely with the Duty Activity Manager and Swim Manager to gain valuable experience and knowledge.
The Leisure Duty Manager will focus day to day on the following tasks:
To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
To act as a member of Centre Duty Management Team on a shift rota system, during opening hours of the pool that includes early morning, evening and weekend shifts.
To ensure all Health and Safety procedures and responsibilities are carried out at all times.
To assist the Swim Manager to deliver the learn to swim programme (LTS) and lifeguard as required
To assist with the provision of teaching and coaching courses and assist with the upkeep of a register of qualified swim teachers coaches.
To help report on performance records, statistics, targets and KPI\’s as required to fee into the contract monitoring
To ensure sufficient staff are available for the safe, high quality functioning of the pool.
To act as a main key holder for the pool and be responsible for opening and closing
To undertake any regulatory requirements.
THE CANDIDATE
Qualifications, Knowledge and Skills
It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.
It is desirable that the post holder is a Welsh speaker
The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.
Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given so are not essential. ,
A level 2 teaching qualification is desirable and if not held to be aspired to as training will be given.
A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.
Personal
Among the personal characteristics sought the applicant:
Will be able to gain acceptance and respect from all teams at Plas Menai
Will be able to build strong relationships with customers, clients and colleagues.
Will be able to communicate at different levels of the organisation, be able to listen and direct as appropriate.
Will be able to meet the demands of the role by working additional hours when necessary
Will be able to learn and develop the knowledge necessary to become Swim Manager.
Will be able to perform recreation assistant duties and swim teaching duties when required.
DBS
The position of Leisure Duty Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check.
CONDITIONS OF EMPLOYMENT
Title
Leisure Duty Manager
Reporting to
Swim Manager
Grade
4
Annual Leave
33 paid annual leave per year
Pension
NEST Auto Enrolment after 3 months service
Notice Period
1 Month
Leisure Duty Manager employer: Legacy Leisure
Contact Detail:
Legacy Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Duty Manager
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to leisure centres. Being knowledgeable about these standards will not only help you in the role but also impress during your interview.
✨Tip Number 2
Gain experience in customer service roles, especially in leisure or sports environments. This will demonstrate your ability to handle customer interactions effectively, which is crucial for the Leisure Duty Manager position.
✨Tip Number 3
If you're not already a Welsh speaker, consider taking a short course to learn the basics. This will show your commitment to meeting the requirements of the swim programme and enhance your appeal as a candidate.
✨Tip Number 4
Network with professionals in the leisure industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Leisure Duty Manager role.
We think you need these skills to ace Leisure Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure management, customer service, and any qualifications related to swimming or lifeguarding. Emphasise your ability to work in a team and manage responsibilities effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your understanding of the role. Mention specific skills that align with the job description, such as health and safety knowledge and customer care experience.
Highlight Language Skills: If you are a Welsh speaker, make sure to mention this prominently in your application. This is a desirable skill for the position and can set you apart from other candidates.
Showcase Relevant Qualifications: List any relevant qualifications, such as First Aid at Work or National Pool Lifeguard Qualification, even if you are willing to undergo training. This demonstrates your commitment to the role and readiness to learn.
How to prepare for a job interview at Legacy Leisure
✨Show Your Passion for Customer Service
As a Leisure Duty Manager, you'll be interacting with customers regularly. Make sure to express your enthusiasm for providing excellent customer service and share any relevant experiences where you've gone above and beyond for clients.
✨Demonstrate Your Knowledge of Health and Safety
Health and safety is a top priority in this role. Be prepared to discuss your understanding of health and safety regulations, and provide examples of how you've implemented these standards in previous positions.
✨Highlight Your Teamwork Skills
This position requires collaboration with various team members. Share specific instances where you've successfully worked as part of a team, especially in a leisure or sports environment, to show that you can build strong relationships with colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about potential challenges you might face as a Leisure Duty Manager and how you would handle them, particularly in relation to customer care and pool management.
