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- Tasks: Join our team to design and implement ServiceNow applications that enhance business processes.
- Company: Claranet is a leading provider of IT services, focused on innovation and customer satisfaction.
- Benefits: Enjoy flexible working options, a collaborative culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values creativity and offers impactful solutions for internal customers.
- Qualifications: Minimum 2 years of ServiceNow development experience and strong JavaScript skills required.
- Other info: Ideal for tech enthusiasts eager to learn and grow in an Agile environment.
The predicted salary is between 36000 - 60000 £ per year.
The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance / support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems.
The successful applicant would show pride and passion for their work and who is willing to learn and use relevant technologies to provide the best possible solutions to our internal customers.
- Design, configure and implement ServiceNow based applications to support business processes that meet business requirements:
- Review and provide requirements with Business Analysts and/or end-users
- Contribute to technical designs and implementation plans in conjunction with other team members
- Follow agreed implementation plans and timelines to deliver required functionality
- Create interfaces to work with other internal and external systems using Web services and other technologies
- Work effectively and constructively as part of the ServiceNow Automation and Integration team and other virtual teams as needed
- Provide technical input on the capabilities of the ServiceNow platform and insights on the preferred/best practice way to implement solutions and appropriate trade-offs
- Workflow development
- CI class creation and/or modification of existing classes and relationships
- Use of automation to populate CMDB
About You
- ServiceNow development experience (2 year minimum)
- General Development Experience
- ServiceNow Admin Certification
- Experience in the development of REST / SOAP web services in ServiceNow
- Scripting experience in NodeJS
- ITIL or experience in IT operations
- Knowledge of Configuration Management Databases
- Experience working in an Agile development environment
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Contact Detail:
Claranet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Developer
✨Tip Number 1
Familiarise yourself with ServiceNow and its functionalities. Since the role requires designing and implementing ServiceNow applications, having a solid understanding of the platform will help you stand out during discussions.
✨Tip Number 2
Brush up on your JavaScript skills, as scripting is a key part of this role. Consider working on small projects or contributing to open-source projects that involve JavaScript to showcase your abilities.
✨Tip Number 3
Network with current ITSM professionals or join relevant online communities. Engaging with others in the field can provide insights into best practices and may even lead to referrals for the position.
✨Tip Number 4
Prepare to discuss your experience with Agile methodologies. Since the job mentions working in an Agile environment, being able to articulate your experience and how it relates to the role will be beneficial.
We think you need these skills to ace ITSM Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in ServiceNow development and web technologies. Emphasise your scripting abilities in JavaScript and any experience with REST/SOAP web services.
Craft a Strong Cover Letter: In your cover letter, express your passion for ITSM and automation. Mention specific projects or experiences that demonstrate your ability to design and implement ServiceNow applications effectively.
Showcase Your Technical Skills: Include a section in your application that outlines your technical skills related to the job description. Highlight your experience with XML, HTML, and any relevant certifications, such as ServiceNow Admin Certification.
Demonstrate Team Collaboration: Provide examples of how you have worked effectively in teams, especially in Agile environments. Mention any collaborative projects where you contributed to technical designs or implementation plans.
How to prepare for a job interview at Claranet
✨Showcase Your ServiceNow Experience
Make sure to highlight your experience with ServiceNow during the interview. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your practical knowledge and problem-solving skills.
✨Understand Web Technologies
Since the role requires knowledge of web technologies like XML, HTML, and JavaScript, brush up on these areas before the interview. You might be asked to explain how you've used these technologies in past projects or how they relate to ServiceNow development.
✨Prepare for Technical Questions
Expect technical questions related to scripting and automation. Review common JavaScript functions and ServiceNow-specific scripting techniques. Being able to articulate your thought process when solving a technical problem can set you apart from other candidates.
✨Demonstrate Team Collaboration Skills
The role involves working closely with Business Analysts and other team members. Be ready to share examples of how you've successfully collaborated in previous roles, especially in Agile environments. This will show that you can work effectively within a team setting.
