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For Companies At a Glance
- Tasks: Lead operations and service for a specialist equipment rental business.
- Company: Join a well-established company known for excellent customer service and growth potential.
- Benefits: Enjoy a dynamic work environment with opportunities for professional development.
- Why this job: Be part of an exciting growth strategy and inspire a dedicated team.
- Qualifications: 7+ years in engineering leadership within industrial equipment sectors required.
- Other info: Must be within commuting distance of North Nottinghamshire.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
This is an excellent opportunity to join a well-established specialist equipment rental business and help improve and grow it! The business is part of a group with businesses in related sectors. They are happy to invest in a number of areas:
- New equipment
- Improved sales & marketing strategy
- Strengthening the team
Trading from a central location, they have a good reputation for customer service, specialist equipment and a committed and experienced team. They have an exciting strategy for growth.
They’re looking to strengthen their leadership team with a high-calibre Head of Operations & Service to oversee the following:
- Engineering Strategy & Technical Leadership
- Asset Management & Operational Efficiency, Service & Refurbishment
- Team Leadership & Development
- Health, Safety, Quality & Compliance
- Technical Support & Customer Engagement
Potential candidates should have:
- A successful track record of running and improving the engineering/operations/service & aftermarket functions within a specialist electro-mechanical equipment/plant sales/rental business, or something closely related,
- 7+ years of engineering leadership experience within industrial equipment sectors: this could be generators, pumps, compressors, HVACR, welfare/site accommodation or something similar
- Experience with remote monitoring systems, telemetry, and diagnostics is highly desirable.
- Strong project management and organisational skills.
- Demonstrated success in managing teams, suppliers, and technical service operations.
- Leadership of the highest calibre: inspire, lead, motivate, engage with people throughout the business
- You must live within a reasonably commuting distance of the North Nottinghamshire. The nature of the business and this role requires visible leadership.
The future is bright for this business. Come and be a part of it
To apply, send your CV to ethan@wilsonbrook.com
Head of Service Operations employer: Wilson Brook Consulting
Contact Detail:
Wilson Brook Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Operations
✨Tip Number 1
Research the company thoroughly before your interview. Understand their current operations, recent projects, and future growth strategies. This will help you tailor your responses and demonstrate your genuine interest in contributing to their success.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership skills and operational improvements. Be ready to discuss how you've successfully managed teams and enhanced service operations in similar industries.
✨Tip Number 3
Network with professionals in the industry, especially those who have experience in specialist equipment rental or related sectors. They can provide valuable insights and may even refer you to opportunities within the company.
✨Tip Number 4
Demonstrate your understanding of health, safety, and compliance standards relevant to the role. Be prepared to discuss how you have implemented these practices in previous positions to ensure operational efficiency and team safety.
We think you need these skills to ace Head of Service Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in engineering leadership, particularly within the industrial equipment sectors. Emphasise your track record in improving operations and managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss your experience with remote monitoring systems and how it aligns with their needs. Be sure to mention your leadership style and how you inspire teams.
Highlight Key Achievements: In both your CV and cover letter, include specific examples of your past successes in operational efficiency and team development. Use metrics where possible to demonstrate your impact.
Proofread and Format: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure your CV and cover letter are well-formatted and easy to read, as this reflects your attention to detail.
How to prepare for a job interview at Wilson Brook Consulting
✨Showcase Your Leadership Skills
As a Head of Service Operations, you'll need to demonstrate your ability to inspire and lead teams. Prepare examples from your past experiences where you've successfully motivated your team or improved operational efficiency.
✨Understand the Business's Growth Strategy
Familiarise yourself with the company's current strategy for growth. Be ready to discuss how your experience aligns with their goals, particularly in areas like engineering strategy and customer engagement.
✨Highlight Relevant Technical Expertise
Given the technical nature of the role, be prepared to discuss your experience with electro-mechanical equipment and any relevant systems like remote monitoring or telemetry. This will show that you have the necessary background to lead effectively.
✨Prepare Questions About Team Development
Since team leadership is a key aspect of this role, come prepared with questions about their current team dynamics and development opportunities. This shows your commitment to fostering a strong team environment.
