At a Glance
- Tasks: Assist with reception, housekeeping, and catering duties in a vibrant hostel environment.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland's stunning landscapes.
- Benefits: Enjoy flexible hours, a pension plan, holidays, and a uniform provided.
- Why this job: Work in the heart of a National Park while meeting diverse people and enjoying outdoor adventures.
- Qualifications: Great communication skills and a team player attitude are essential; adaptability is key.
- Other info: This role offers a unique opportunity to experience Scotland while gaining valuable work experience.
Job Reference: TORHA0002 Position: Hostel Assistant Location: Torridon Youth Hostel, by Achnasheen, (IV22 2EZ) Contract: Fixed Term Contract, 23/Feb/2026 until 01/Nov/2026 Hours Per Week: 37.5 Hours Salary: £12.40 per hour Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.) Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland. Live amongst some of the finest mountain landscape in Scotland. A remote location where a car is useful. Great access to fantastic hillwalking, bouldering, wild swimming, road and mountain biking adventures. As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods. It would also be beneficial to have your own transport, as there may be some driving involved for this position. Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location. In return we offer: * Membership of Hostelling Scotland – so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work. * Employee Assistance Programme * Pension and holidays * Uniform is provided Additional Information: * A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance * You must be able to provide an evidence of your right to work in the UK before starting with us. How to apply: If you would like to join us, please visit our website and apply online and to learn about how we process job applicants’ information. Closing Date: 30th January 2026 Interview: W/c 2nd February 2026 Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications
Contact Detail:
Hostelling Scotland Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant
✨Tip Number 1
Familiarise yourself with the local area and the activities available around Braemar. Being knowledgeable about outdoor activities and local attractions can help you connect with guests and enhance their experience.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or over the phone. As a Hostel Assistant, being approachable and friendly is key to providing excellent customer service.
✨Tip Number 3
Demonstrate your adaptability by discussing past experiences where you've successfully managed changing workloads or priorities. This will show that you're ready for the dynamic environment of a hostel.
✨Tip Number 4
If possible, visit the Braemar Youth Hostel before your interview. This will give you a feel for the environment and allow you to ask informed questions, showing your genuine interest in the position.
We think you need these skills to ace Hostel Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hostel Assistant position. Highlight key skills such as communication, teamwork, and adaptability in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous work in hospitality, customer service, or teamwork, and ensure it is clear and concise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for outdoor activities and working in a team environment. Mention why you want to work at Braemar Youth Hostel specifically and how you can contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail and professionalism.
How to prepare for a job interview at Hostelling Scotland Head Office
✨Show Your Passion for Outdoor Activities
Since the role is at a youth hostel and involves outdoor activities, make sure to express your enthusiasm for exploring nature and engaging in outdoor pursuits. Share any personal experiences that highlight your love for the outdoors.
✨Demonstrate Teamwork Skills
As a Hostel Assistant, you'll be working closely with a team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your ability to support and respect colleagues, especially in a busy environment.
✨Prepare for Customer Service Scenarios
The job involves handling customer enquiries and providing reception services. Think of common customer service scenarios and how you would handle them. Show that you can remain calm and professional, even under pressure.
✨Be Adaptable and Flexible
The role requires adaptability as workloads can change. Be ready to discuss times when you've had to adjust quickly to new priorities or tasks. This will demonstrate your readiness to take on the varied responsibilities of the position.