Amazon Senior Account Manager, part office based

About the Company – Igennus Healthcare Nutrition is a family owned business based in Cambridge, UK, run by father-and-daughter Co-CEOs Jav and Mina. The entire Nazemi family are involved in the day-to-day running of the company, supported by a close-knit team of people who share our values and bring expertise and inspiration, enabling us to remain strongly science led.

We now require a smart, rounded, dynamic and inquisitive individual who is commercially astute and numerically confident to join our Amazon Commercial team in a Senior E-commerce role, requiring office attendance 2 days per week – we suggest you live no further than one hour from Cambridge. The individual should have at least five years of recent experience working with Amazon Seller or Vendor Central. We are looking for A-players at this important time of growth in the business; we are selecting based on competence, commercial skill and personality. A learning mindset with a questioning and open mind is vital. This role would be a suitable next step for someone previously working in ecommerce in-house or perhaps an agency role. Strong competence in business maths is vital.

Your application

To be considered, please outline in a covering letter why you are an A-player who will add value to our business, and why you possess the skills to make you succeed in this role.

About the Role – The Senior Account Manager role entails very hands-on aspects of ecommerce, paid search marketing, marketing communications and sales (pricing, promotions & vendor relationships), as well as working alongside colleagues managing inventory & stock replenishment. This role suits individuals who enjoy a broad range of activities, willing to work autonomously at times, but also working closely with colleagues in content and communications.

Responsibilities

• Responsibility for portfolio sales and profit; maintaining accurate financial reporting and providing analyses to colleagues; analysing product performance according to set metrics; analysing advertising campaign performance. Key to the reporting is providing recommendations and actionable insights to drive continued growth of the business.
• Portfolio management: managing and driving resources that support optimal growth of our product listings through an understanding of the product lifecycle, sales potential and profitability. Requires developing in-depth understanding of the product range, market positioning and customer segmentation. Involves the planning and management of portfolio investments.
• Implementing the marketing support plan for each market. This includes executing promotional plans, factoring profitability, stock levels, deal type suitability, and evaluating promotional performance.
• Managing SEO activity. Developing an SEO roadmap with the Account Managers and implementing this with the content team to ensure we drive relevant purchase-ready traffic to our listings that convert. Ongoing evaluation of search term suitability, conversion rates and growth potential.
• Managing paid search activity, according to set metrics. keeping up-to-date with new ad types, continually testing suitability for products across the range. Allocating budgets based on investment type and product lifestage.
• Conversion optimisation: working alongside the content team and external freelancers to maintain, evaluate and improve the conversion of our product listings through informative nutrition content. Whether it’s via compelling copywriting, infographics, video or photography, we have a range of tools at your disposal, to maximise the potential of the product detail page.
• Utilising data to support portfolio management: working with Account Managers to coordinate activities and resources that support optimal growth of our product listings through an understanding of the product lifecycle, sales potential and profitability. Requires developing in-depth understanding of the product range, market positioning and customer segmentation. Also requires analysing product performance according to set metrics and reporting to the Co-CEO; providing recommendations and actionable insights to drive continued growth of the business. Monitoring competitor activity and consumer trends to ensure that the products compete in terms of pricing and performance.

Qualifications – Educated to degree level – ideally in business, finance, economics or marketing. Five years’ experience working directly with Amazon Seller or Vendor Central and prior experience as an account manager. Must have an interest in health and nutrition as in-depth understanding of the product range is required; training will be provided by our in-house nutritionists.

Required Skills

• Enthusiasm for accumulating knowledge and applying it
• Excellent numerical and communication skills
• Experience in managing projects and working across teams
• Confident, organised, adaptable and entrepreneurial

Preferred Skills

• Experience in managing projects and working across teams
• Confident, organised, adaptable and entrepreneurial

Pay range and compensation package – To 37.5 hours per week, with flexible hours. £40,000-55,000 depending on experience, plus performance related bonus. Private Medical Insurance. Igennus health supplements annual allowance. Company pension scheme. Holiday allowance that increases with length of service.

About Igennus

Our purpose is to empower people to lead healthier, fuller lives, through high-impact nutrition. We develop specialist, bioavailable nutrition supplements to help people to meet their nutritional needs and support optimal health. We only develop products we truly believe in and use ourselves. We proactively impart our expertise about nutrition, diet and lifestyle to enable people to make sustainable changes that make the biggest difference to their health.