Human Resources Coordinator

A permanent HR Coordinator/Assistant role, based in Portishead, North Somerset.

Your new company

Osprey is a great, British, multi-mode logistics provider. Now in our 30th year, our people find the right approach, the right combination of technical expertise and equipment to achieve the safest most efficient transport and installation of critical infrastructure. We’ve shaped our business with family values and concentrate on building long-term reliable relationships. We’re independent and impactful, delivering the UK’s low carbon energy infrastructure.

Meet the Osprey Team

We transport and install the largest structures and critical assets needed to build and renew major infrastructure, from a new 5,000te railway bridge, to the UK’s first civil nuclear reactor in a generation. With a maritime vessel-owning heritage, a large domestic SPMT fleet and some of the heaviest lift cranes and installation equipment, we are committed to delivering on our promises, on schedule.

Your new role

The HR Coordinator/Assistant will provide a wide range of administrative duties across the Group and Service Delivery Divisions in Osprey. This will involve performing a broad range of tasks which will be primarily recruitment and HR-related administrative duties. You will also be the first point of contact for employee enquiries on recruitment, training and policies. The HR Coordinator/Administrator will manage all aspects of Osprey’s HR processes and provide information and assistance through the employment lifecycle. There will also be a requirement to act as first point of contact for our company, welcoming guests and greeting people who visit the business.

You will co-ordinate front-desk activities, including distributing correspondence and directing telephone calls. You will also support other business activities as and when required by the Finance Director and Business Support Manager.

The HR Coordinator/Assistant is accountable for:

• HR Processes – support Senior HRBPs with HR tasks as required, such as recruitment/onboarding/ performance management – success management/exiting checklist. Ensure all personal files and the HR information system is kept up to date and quarterly HR audit reviews are completed, and highlight/resolve discrepancies working alongside the Senior HRBPs.
• HR Information Systems & Administration – enter all new starters on various HR and IT systems as required and maintain HR records. Back-up support for operator wages ensuring that weekly payroll is completed on time and in full, understanding the unionised pay agreements and how the mechanism works to respond to queries for operators.
• Advice and Guidance – manage the Human Resources and Careers mailboxes, answering queries and providing basic practical advice to managers and employees about policies and procedures through the employment lifecycle. Co-ordinate and support Senior HRBP’s with employee relations casework, including onboarding.
• Learning and Development – assist Senior HRBP’s with administration and facilitation of learning and development workshops where necessary, capturing and recording training completed and cost incurred, ensuring employee records are up to date, notifying managers when statutory company training is due or has already expired.
• IT Support – support with IT tasks as required – communicating with external support providers, onboarding/offboarding, ordering new IT and telecoms equipment and auditing as required. Support with maintenance and upkeep of internal company intranet.
• Business Support Activities – for all Osprey Offices, working alongside the QHSE Team to ensure building and H&S Policy and Procedures are kept up to date in line with current regulations, ensuring meeting rooms are clean and tidy and conferencing/VC equipment working. Document production/management/filing.

What you’ll need to succeed

The successful candidate will have:

Essential criteria:

• 5 GCSE’s or equivalent at Grades A to C, including English and Maths
• Relevant business administration/ secretarial qualifications
• CIPD Level 3 Foundation Qualification
• Previous HR administration/support experience (min 5 years), ideally including recruitment, payroll and benefits administration
• Possess a good understanding of current employment law and HR best practice
• Technical proficiency – familiar with HR systems and databases and proficient in MS Office Suite applications, particularly Outlook, Word, Excel and PowerPoint, Teams and SharePoint
• Ability to become proficient in company-specific programmes and software
• High level of accuracy – eye for detail
• Ability to effectively plan and prioritise a varied workload
• Confident communicator, being able to liaise with employees at all levels with excellent written and verbal communication skills
• Excellent organisational skills
• Good initiative and ability to work with minimum supervision
• Proactive nature
• Flexible approach to working activities
• Adaptable to change
• Ability to build effective working relationships and collaborate across all levels of the business
• High degree of tact, diplomacy, confidentiality and discretion

Desirable criteria:

• A Level or equivalent qualification such as NVQ3 in Communications, Technology or Business-related subjects
• Previous experience using contract/finance/CRMS systems (Sage/CEMAR)
• Previous experience in office/facilities management and HSE standards
• Competent typist, with experience of compiling and preparing reports, presentations and correspondence
• Ability to plan and deliver cost management effectively when it comes to everyday tasks
• Ability to produce quality documents to a high standard
• Ability to present, understand and interpret data
• Ability to suggest improvements to systems and processes to improve efficiency

Please note, if you are required to drive company vehicles as part of your role, you must hold a full clean UK driving licence. You must also hold a valid right to work within the UK.

What you’ll get in return

A competitive salary, depending on experience, plus excellent benefits. The role offers an opportunity to join an organisation committed to supporting its employees.

In addition to your basic salary, you will receive the following benefits:

• 25 days’ annual leave, plus 8 bank holidays
• Enhanced employer pension contributions
• Private medical insurance
• Income protection insurance
• Performance-related pay scheme
• Flexible/hybrid working environment
• Access to our Employee Assistance Programme
• Support with your career development through our Success Management Process.

Osprey is committed to being an inclusive employer and strives to attract talent who thrive in an inclusive and flexible working environment.

If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and we will respond in a way that best fits your specific needs.

What you need to do now

If you’re interested in this role, please click here or email an up-to-date copy of your CV to careers@osprey.group.

Closing date

This vacancy will remain open until we have found a suitable candidate.