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For Companies At a Glance
- Tasks: Lead a dynamic team in managing properties and ensuring client satisfaction.
- Company: Join Thornley Groves, part of the UK's top lettings and estate agency network.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a passionate team making a real impact in the property market.
- Qualifications: Previous experience in property management or leadership is preferred.
- Other info: Opportunity for career growth within a well-established company.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We believe great outcomes begin with great people
Who we are;
Welcome to Thornley Groves Estate Agents – Now part of Lomond, the UKs leading property group. Thornley Groves Estate Agents combines extensive local insight with the resources of a wider network.
We are looking for an experienced Property Management Team Leader to join our Fallowfield team!
Responsibilities
- Lead monthly 1-1s and quarterly reviews to support team development and host morning meetings.
- Deliver structured training and real time coaching
- Manage recruitment, onboarding, and team growth
- Report weekly performance metrics to senior management
- Build strong relationships with landlords, especially those at risk
- Conduct monthly quality control checks and provide actionable feedback
- Handle Stage 1 formal complaints with professionalism and care
- Ensure compliance and quality in property takeovers
- Raise fees and manage expired S21 claims
- Champion team motivation, recognition, and continuous improvement
Qualifications
- A proven leader with a passion for people and property
- Organised, empathetic, and solutions-focused
- Experienced in residential property management and Student lettings.
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Contact Detail:
Thornley Groves Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management Team Leader
✨Tip Number 1
Familiarise yourself with the local property market and trends in the areas Thornley Groves operates. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Thornley Groves on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with the values of Thornley Groves. Think of specific examples from your past experiences that showcase your ability to lead a team effectively in the property management sector.
✨Tip Number 4
Stay updated on the latest property management technologies and tools. Being knowledgeable about industry innovations can set you apart as a candidate who is ready to contribute to the team's success right away.
We think you need these skills to ace Property Management Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description for the Property Management Team Leader position carefully. Make sure you understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in property management or related fields. Use specific examples to demonstrate your leadership skills and how you've successfully managed teams or projects in the past.
Showcase Local Knowledge: Since Thornley Groves values local expertise, mention any knowledge you have about the property market in the areas they operate. This could set you apart from other candidates.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for property management and your alignment with Thornley Groves' values. Make sure to express why you want to join their team and how you can contribute to their success.
How to prepare for a job interview at Thornley Groves
✨Know the Company Inside Out
Before your interview, make sure to research Thornley Groves thoroughly. Understand their values, mission, and the services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Property Management Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. This will highlight your capability to manage and inspire others.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in property management. Think of specific situations you've encountered in the past and how you handled them. This will showcase your practical knowledge and decision-making skills.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the company culture, team dynamics, and future projects. This demonstrates your enthusiasm for the role and helps you gauge if Thornley Groves is the right fit for you.
