Planning & Forecasting Analyst

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Summary

The role will support the delivery of a range of outputs to the business to inform on future training and resource requirements, intake and clearance patterns, Target Performance Level and potential delivery.

The role will work flexibly across the Contract Performance Team, supporting Work Capability Assessments, Personal Independence Payments (both internal and Supply Chain delivery) and Specialist Benefit activity maintaining and developing operational modelling and forecasting.

Furthermore, the role will identify risks and opportunities within our delivery models, working collaboratively to manage, quantify and commercialise.

Home based – £37,000 – £42,000

Benefits include:

• 25 days annual leave
• 9% combined pension
• Holiday trade scheme
• Flexible benefits package

Key Contacts & Relationships:

Internal

• Resource Planning Manager

• Head of PIP Planning & Performance

• Contract Performance Director

• TPL Managers

• Forecasting Manager

• Performance Managers

• Business Support Managers

• Service Delivery Managers

• PIP SCP Performance Manager.

Essential Duties and Responsibilities

1. Work closely with colleagues to improve the robustness and resilience of forecasts, their production and governance.

2. In depth knowledge of the forecast modelling, understanding the impact of inputs and outputs upon forecasts and commercial targets and support operational colleague understanding.

3. Develop stand alone and integrated models to assess and forecast the impact of operational changes upon resource, estate and customers.

4. Maintain a business model that gives a clear indication of the clinical and admin FTE, estate and supply chain requirements.

5. Through effective modelling, highlight opportunities for change, risks and proposed mitigation options clearly demonstrating commercial impact.

6. Perform analysis of multiple resources to inform key stakeholders with the information they need for effective planning and performance management.

7. Support operational planning with modelling that can inform evidence based decisions.

Qualifications & Experience

Essential

• Experience in short-, medium- and long-term planning, modelling, forecasting and performance management reporting

• Experience of understanding complex and inter-linked operational processes

• Experience of research, validation and assimilating findings into suitably informed proposals

• Excellent use of MS Office tools, in particular MS Excel, including visual representation of data

Individual Competencies

• A commitment to the principles and practices of diversity, equity, and inclusion

• Detailed analytical and lateral thinking skills focussed on driving best practise in the Planning and Performance environments

• Enthusiasm, energy and a desire to make a difference

• Flexibility & adaptability to changing requirements dictated by business and customer demands

• Able to clearly and succinctly summarise findings using large data sets from multiple and complex sources to non technical audiences

• Attention to detail and accuracy with strong planning and organisation skills

• The ability to effectively interact with various operations stakeholders

• Self-starter – ability to be able to take high level instruction and build a detailed action plan to support delivery

Travel Requirements

Occasional team meetings

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.