Retail Security Officer

Retail Security Officer

Doncaster Full-Time No home office possible
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At a Glance

  • Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
  • Company: Amberstone Security is a leading security solutions provider with a focus on integrity and collaboration.
  • Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
  • Why this job: Join a dynamic team where your role directly impacts safety and community trust.
  • Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
  • Other info: Flexible hours with opportunities for progression and a supportive work environment.

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This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;

  • Patrolling the shop floor and deterring criminal activity
  • Assess and identify vulnerabilities, and work proactively to minimise risk
  • Liaising with management and local authorities when applicable
  • Manage vulnerable persons with empathy to not cause distress
  • Completing colleague and contractor searches when required in line with customer company policy
  • Digitally report incidents and use tablets/phones for daily activity planning
  • Detailed and Legible incident reporting to assist the Client and Local Authorities

Location: Doncaster

Hours: 30 Hours

Shift Pattern: Wed, Thurs, Fri, Sat 1600-2200, Sun 10:00 – 16:00 (30 hours)

Hourly Rate: £12.50

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience And Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Benefits of working with ASEL

  • SIA Licence Renewal
  • Auto enrolment pension scheme
  • Investment into training
  • Perkbox incentive scheme which includes discounts and an employee assistance programme
  • Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

  • Perkbox recognition – rewards and discount platform
  • Apprenticeship
  • Employee of the month scheme £50
  • 110% Club of outstanding performers who can receive large prizes and monetary rewards
  • WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
  • EAP – Employee Assistance Programme
  • Progression opportunities within the company
  • Ongoing training

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other, Information Technology, and Management

  • Industries

    Security and Investigations

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Retail Security Officer employer: Amberstone Security

Amberstone Security is an exceptional employer that prioritises authenticity and transparency, fostering a collaborative work environment where employees can thrive. Located in Doncaster, the company offers competitive benefits such as SIA licence renewal, ongoing training, and opportunities for progression, ensuring that every team member feels valued and supported in their career journey. With a commitment to diversity and inclusion, Amberstone Security creates a workplace where all individuals can excel based on their unique skills and experiences.
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Contact Detail:

Amberstone Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Security Officer

Tip Number 1

Familiarise yourself with the specific responsibilities of a Retail Security Officer. Understanding the nuances of patrolling, incident reporting, and liaising with local authorities will help you demonstrate your knowledge during interviews.

Tip Number 2

Highlight any relevant experience you have in customer service or conflict resolution. Being able to handle difficult situations with empathy is crucial in this role, so be prepared to share examples from your past.

Tip Number 3

Make sure you have your SIA licence ready and understand its importance. Being proactive about your qualifications shows commitment and readiness for the role, which can set you apart from other candidates.

Tip Number 4

Research Amberstone Security and their approach to security solutions. Knowing their values around authenticity and transparency can help you align your answers during the interview, showcasing that you are a good cultural fit.

We think you need these skills to ace Retail Security Officer

Valid SIA Licence
Conflict Resolution
Effective Communication Skills
Incident Reporting
Patrolling and Surveillance
Risk Assessment
Customer Service Skills
Empathy and Compassion
Attention to Detail
Team Collaboration
Proactive Problem Solving
Digital Reporting Proficiency
Ability to Remain Calm Under Pressure
Understanding of Security Protocols

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Security Officer position. Understand the key responsibilities and required skills, such as communication and conflict management.

Highlight Relevant Experience: If you have previous experience in retail security or a similar role, be sure to highlight this in your CV and cover letter. Even if you lack direct experience, emphasise transferable skills that demonstrate your ability to handle the responsibilities outlined.

Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Retail Security Officer role. Use keywords from the job description to show that you are a good fit for the position.

Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Amberstone Security

Know Your Role

Familiarise yourself with the responsibilities of a Retail Security Officer. Understand the importance of visible deterrence, incident reporting, and collaboration with local authorities. This knowledge will help you answer questions confidently.

Demonstrate Communication Skills

As a Security Officer, effective communication is key. Be prepared to showcase your ability to provide clear verbal and written accounts of incidents. Practice articulating your thoughts clearly and concisely during the interview.

Show Empathy and Professionalism

You’ll need to manage vulnerable persons with empathy. Prepare examples of how you've handled conflict or sensitive situations in the past, demonstrating your patience and professionalism.

Bring Required Documents

Ensure you have all necessary documents, including your SIA licence and proof of address. Being organised shows your attention to detail and readiness for the role, which can make a positive impression on the interviewer.

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