At a Glance
- Tasks: Service and repair photocopiers at customer sites, ensuring top-notch performance.
- Company: Join TXP, a leader in the Print/Managed print sectors across the UK.
- Benefits: Enjoy a competitive salary, company vehicle, pension, and tools provided.
- Why this job: Gain hands-on experience, develop technical skills, and work with a supportive team.
- Qualifications: No specific qualifications required; just a passion for problem-solving and technology.
- Other info: Opportunities for training and career growth available.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Role : Photocopier Field Service Engineer Location : CV / LE / NN – East Midlands
Duties
- Responsible for servicing, maintaining and emergency repairs on photocopiers that are situated at customer sites
- Identifying problems, repairing or replacing damaged components, reassembling equipment, reinstalling software, and testing the repairs
- Driving to customer's sites efficiently and in a timely & safe manner, keeping vehicles clean and tidy and ensuring servicing and road legality is maintained
- Accurate reporting when closing jobs with attention paid to response times and call closing and booking from parts
- Controlling car stock
- Using I.T equip to solve issues
- Basic Installation of new machines at customer site
- Assistance with PDI of new equipment during quiet periods
- Ad-hoc tasks given by Office manager, Service Manager and MD
- Ensure in quiet periods that any training that is required is taken and completed where possible
- Communication with Service Administrator on an hourly basis to advise how you are getting on with your calls
- Ability to call customers if remote support calls are required
Package
- Up to £32,500
- Company vehicle + card
- Pension
- Tools / phone etc
The ApplicationTo apply for this position please follow the link on this page or send your CV to If you would like more information on this vacancy, or any others we may have, please contact Nikki on . TXP offer a CV writing service so if you don't feel confident putting together your own or don't have the time, please call us and we will gather all relevant information over the phone. About TXPWe are specialists in the Print / Managed print sectors working with successful multi-brand firms and manufacturers across the UK.
Photocopier Field Service Engineer employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Photocopier Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific photocopier brands and models that are commonly used in the East Midlands. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your technical skills related to photocopier maintenance and repair. Consider taking short courses or certifications that can enhance your expertise, making you a more attractive candidate.
✨Tip Number 3
Network with professionals in the print and managed print sectors. Attend industry events or join online forums where you can connect with others who might provide insights or referrals for the position.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle common service scenarios, such as troubleshooting issues remotely or managing customer expectations during repairs.
We think you need these skills to ace Photocopier Field Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Photocopier Field Service Engineer. Tailor your application to highlight relevant experience and skills that match these duties.
Craft a Targeted CV: Create a CV that emphasises your technical skills, experience with photocopiers, and any relevant certifications. Include specific examples of past work where you successfully repaired or maintained equipment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your background aligns with the company's needs in the print sector.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at TXP
✨Know Your Equipment
Familiarise yourself with the types of photocopiers you'll be servicing. Understand their common issues and solutions, as well as any specific software they use. This will show your technical knowledge and readiness for the role.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss past experiences where you've identified and resolved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking abilities.
✨Emphasise Communication Skills
Since the role involves regular communication with customers and team members, showcase your ability to explain technical issues in layman's terms. Practice how you would handle a remote support call to demonstrate your customer service skills.
✨Show Your Organisational Skills
Talk about how you manage your time and tasks, especially when driving to different customer sites. Mention any tools or methods you use to keep track of your calls and ensure timely service, as this is crucial for the role.