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For Companies At a Glance
- Tasks: Lead the store, ensuring a fantastic customer experience and managing a high-performing team.
- Company: Join BUBBLE CITEA, a beloved local bubble tea brand focused on innovation and customer happiness.
- Benefits: Enjoy free bubble tea on breaks, staff discounts, and great training for career growth.
- Why this job: This role offers a chance to grow in a fun environment while making customers smile.
- Qualifications: Experience in a managerial role within the fast-paced food or beverage industry is essential.
- Other info: Flexible hours and a positive, energetic attitude are key to thriving in this role.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
JOIN US!
BUBBLE CITEA is a locally renowned bubble tea brand. We are looking for great members to join our bubble tea family to delivering an amazing experience for our customers. People first is one of our values, customers and employees are very important to us. We focus on career development and promotion. If you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR
- Store Manager
YOU WILL
- Be in charge and responsible of all aspects of the store
- Set a positive tone and strong work ethic, leading by example
- Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed
- Supervise and oversee the sales performances of the store
- Keep the store clean and presentable
- Ensures the proper shift assignment for your team members
- Ensure standards for quality, customer service and health and safety are met
- Protect employees and customers by providing a safe and clean store environment
- Maintain store part-time staff by recruiting, selecting, orienting and training
- Maintain the stability and reputation of the store
- Develop a passionate working environment and help our bubble baristas to constantly grow and improve
- Build, develop and maintain a high performing team
- Respond to customer complaints and comments
- Train and educate your team on making drink process and policies
- Manage and create content for the tiktok
- Complete the reasonable tasks that assigned by the company
YOU ARE
- Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry
- Be able to work flexible hours, including evenings, weekends or holidays
- Legally eligible to work in the UK
- An energetic person with positive thinking, with a 'can do’ attitude
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share your knowledge with our customers & the team
WE WILL
- Amazing opportunities for career progression
- Treat you a free bubble tea drink on breaks during the shift
- Offer you staff discount scheme on our lovely bubble tea drinks
- Provide you with great training to ensure you fit into the team as quickly as possible
- Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA
Store Manager employer: BUBBLE CI.TEA
Contact Detail:
BUBBLE CI.TEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Bubble Citea's brand values and mission. Understanding their focus on customer experience and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlighting specific instances where you've driven sales or improved team performance can set you apart.
✨Tip Number 3
Be ready to discuss your knowledge of food safety and sanitation regulations. This is crucial for the Store Manager role, so demonstrating your understanding can give you an edge over other candidates.
✨Tip Number 4
Engage with Bubble Citea's social media platforms, especially TikTok. Familiarising yourself with their content can provide insights into their marketing strategies and customer engagement, which you can reference in your conversations.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Bubble Citea's values and mission. Highlight your alignment with their 'people first' approach and commitment to customer experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in managerial roles, especially in the food and beverage industry. Emphasise any achievements related to sales performance and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the bubble tea industry and your ability to lead a team. Mention specific examples of how you've created a positive work environment or improved customer service in previous roles.
Showcase Your Flexibility: In your application, mention your willingness to work flexible hours, including evenings and weekends. This shows your commitment to the role and aligns with the company's needs.
How to prepare for a job interview at BUBBLE CI.TEA
✨Show Your Passion for Customer Service
As a Store Manager, you'll be leading a team focused on delivering an amazing experience for customers. Be prepared to share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and driving sales in a fast-paced environment. Discuss specific strategies you've used to motivate your team and maintain high performance.
✨Know the Brand Inside Out
Familiarise yourself with BUBBLE CITEA's mission and values. Be ready to discuss how you can contribute to their goal of creating memorable experiences and how you align with their 'people first' philosophy.
✨Prepare for Situational Questions
Expect questions about handling customer complaints or managing staff conflicts. Think of scenarios from your past where you successfully resolved issues and be ready to explain your thought process.
