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- Tasks: Lead the store team in creating eye-catching displays and delivering top-notch customer service.
- Company: Join JD Sports, a leading retailer known for its trendy sportswear and vibrant store atmosphere.
- Benefits: Enjoy perks like staff discounts, holiday allowances, and opportunities for personal development.
- Why this job: Be part of a dynamic team that values creativity and customer engagement in a fast-paced environment.
- Qualifications: Retail supervisor experience is a plus; strong communication and time management skills are essential.
- Other info: Note: This role is not suitable for those under 18 due to working hour restrictions.
The predicted salary is between 28800 - 43200 £ per year.
As part of the in-store team you will provide visual support to the store, engaging our customers by creative product
placement and utilising the latest fashion trends. You will create window and in store displays whilst maximising store
profitability through enticing visual concepts.
Customer Service
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Provide customers with excellent levels of Customer service.
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Deal with customer complaints and enquires, providing the best possible outcome.
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Ensure the personal appearance of sales team is in line with company guidelines.
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Have an understanding of the Customer Service measuring programme.
Sales
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Ensure that targets are achieved and, where possible, exceeded.
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Monitor staff service levels in order to maximise store sales.
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Utilise in store devices, making sure that the customer is offered the whole product range.
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Use reports to assist you in product placement of key selling lines.
Visual Merchandising
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Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
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Provide assistance with the maintenance of standards on the sales floor.
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Keep stock clean and presentable at all times.
Training and Development
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Encourage personal progression throughout your store
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Provide assistance with the induction and training of new starters.
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Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments.
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Retail Supervisor experience would be advantageous.
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Excellent Time Management skills.
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Strong verbal and written communication skills.
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IT skills- Microsoft Outlook, Word and Excel.
Please note this position is not suited to Young Workers (Under 18). In line with the Protection of Young Persons (Employment) Act 1996, young workers are not permitted to work between the hours of 10:00pm and 6:00am.
Between 10:00pm and 6:00am employees are paid a premium rate of pay.
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
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Incremental Holiday Allowance
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Staff Discount On JD Group and other brands within the organisation
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Pension Scheme – Depending on level of role
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Personal development opportunities to learn and develop at work.
Floor Manager - Edinburgh Airport employer: JD Sports
Contact Detail:
JD Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Edinburgh Airport
✨Tip Number 1
Familiarize yourself with the latest fashion trends and visual merchandising techniques. This will not only help you stand out during the interview but also show that you're passionate about the role and understand what it takes to engage customers effectively.
✨Tip Number 2
Prepare examples of how you've successfully dealt with customer complaints in the past. Highlighting your problem-solving skills and ability to provide excellent customer service will demonstrate that you're a great fit for the team.
✨Tip Number 3
Brush up on your time management skills and be ready to discuss how you prioritize tasks in a busy retail environment. Showing that you can handle multiple responsibilities while maintaining high standards will impress the hiring team.
✨Tip Number 4
If you have experience with training or developing staff, be sure to mention it. Discussing your approach to mentoring new team members can set you apart as a candidate who is not only focused on personal success but also on the growth of the entire team.
We think you need these skills to ace Floor Manager - Edinburgh Airport
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Floor Manager at Edinburgh Airport. Highlight your experience in visual merchandising, customer service, and team management in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your retail supervisor experience, time management skills, and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've successfully engaged customers and maximized sales in previous roles.
Highlight Your Communication Skills: Since strong verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to effectively communicate with both customers and team members.
How to prepare for a job interview at JD Sports
✨Showcase Your Visual Merchandising Skills
Prepare to discuss your experience with visual merchandising. Bring examples of past displays you've created and be ready to explain how they attracted customers and increased sales.
✨Demonstrate Excellent Customer Service
Be prepared to share specific examples of how you've handled customer complaints or inquiries in the past. Highlight your ability to provide excellent service and achieve positive outcomes.
✨Highlight Your Leadership Experience
Since the role involves training and developing staff, emphasize any previous supervisory or training roles you've held. Discuss how you motivated your team and helped them achieve their targets.
✨Familiarize Yourself with Sales Targets
Understand the importance of sales targets in retail. Be ready to discuss how you've met or exceeded targets in previous positions and how you plan to do so in this role.
