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- Tasks: Manage tenancies from viewing to move-in and throughout the tenancy period.
- Company: Join a dynamic team dedicated to providing excellent tenancy management services.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing valuable skills in property management.
- Qualifications: No specific experience required; just a passion for helping others and strong communication skills.
- Other info: Opportunity for growth and learning in a collaborative team setting.
The predicted salary is between 28800 - 43200 £ per year.
Job Description: ROLE PURPOSE: The Tenancy Management Team provides the \’end to end\’ tenancy management service from the point of a prospective tenant viewing a property and entering into a tenancy and encompasses all key tenancy events and the exercise of statutory rights during the life-time of the tenancy. Tenancy management delivers its core tenancy management functions via a collaborative network of multi-agency partnerships working to achieve positive outcomes and successful tenancies. The Tenancy Management Team \’own\’ the responsibility for a range of tenancy types and the early assessment and identification of risk to ensure residents are more equipped to live independently and enable the efficient use of the council\’s limited supply of social housing. The model of tenancy management contributes to the strategic object of preventing homelessness and sustaining all forms of occupation arrangement. This involves doing the right thing at the right time to enable residents to be appropriately supported at the earliest opportunity. Tenancy Management Officers will have responsibility for the management of a \’patch\’ of tenancies across a range of tenancy types and will deliver the tenancy offer. 1. QUALIFICATIONS Hold an appropriate qualification in a relevant field: NVQ, Diploma, relevant degree or equivalent experience. A good standard of education with English & Maths GCSE grade A-C or equivalent 2. STATUTORY or ROLE SPECIFIC REQUIREMENTS Ability and willingness to attend out of hours meetings and visits to meet the needs of residents and the service Full driving licence and use of a vehicle at all times. 3. EXPERIENCE ( describe) Demonstrates experience of delivering successful tenancy management services across a range of tenancy types within a social housing setting. Demonstrate the ability to bring forward practical, creative and innovative solutions where individuals are unable to comply with tenancy obligations. Experience of assessing and managing risk and vulnerability in the context of delivering tenancy management services Experience of appropriately and accurately processing requests from tenants and leaseholders to exercise their statutory and contractual rights. Proven ability to respond effectively and proportionately to ensure compliance with tenancy and lease obligations. Proven ability to identify and effectively respond to the risk factors associated with tenancy failure. Substantial experience of successfully using a collaborative approach to problem solving involving a wide range of providers and disciplines. Job Types: Full-time, Temp to perm Experience: Tenancy Management Officer: 3 years (required) RQ1627171: 1 year (preferred)
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Tenancy Management Officer employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Tenancy Management Officer. Understanding the end-to-end tenancy process will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the property management sector. Attend local housing events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for job openings.
✨Tip Number 3
Research the latest trends and challenges in tenancy management. Being well-informed about current issues, such as changes in housing laws or tenant rights, will allow you to engage in meaningful conversations during interviews.
✨Tip Number 4
Prepare for situational interview questions by thinking of examples from your past experiences that showcase your problem-solving skills and ability to handle difficult situations. This is crucial in a role that involves managing tenant relationships.
We think you need these skills to ace Tenancy Management Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities of a Tenancy Management Officer. Highlight key skills and experiences that align with the role in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in tenancy management or related fields. Use specific examples that demonstrate your ability to handle tenancy events and collaborate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tenancy management. Explain why you are interested in this position and how your background makes you a suitable candidate.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Job Switch Ltd
✨Understand the Tenancy Management Process
Familiarise yourself with the entire tenancy management process, from property viewings to the end of a tenancy. Be prepared to discuss how you would handle various scenarios that may arise during this process.
✨Showcase Your Communication Skills
As a Tenancy Management Officer, you'll need to communicate effectively with tenants and other stakeholders. Prepare examples of how you've successfully resolved conflicts or facilitated discussions in previous roles.
✨Demonstrate Knowledge of Statutory Rights
Make sure you understand the statutory rights of tenants and landlords. Be ready to explain how you would ensure compliance with these rights in your role, as this is crucial for effective tenancy management.
✨Highlight Your Teamwork Experience
Since the role involves working within a collaborative network, be prepared to share experiences where you've successfully worked as part of a team. Discuss how you contribute to a positive team dynamic and achieve common goals.
