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- Tasks: Support exam administration and assist with customer queries on assessment regulations.
- Company: Join LAMDA, a diverse and inclusive academy committed to equality of opportunity.
- Benefits: Enjoy a flexible work schedule with 35 hours per week and a supportive team environment.
- Why this job: Be part of a dynamic team that values your input and promotes personal growth.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
- Other info: We welcome applications from all backgrounds and provide accessible recruitment information.
The predicted salary is between 28800 - 42000 £ per year.
About us
A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.
About the role
We are currently seeking two full-time, focused and enthusiastic Examination Coordinators to support the administration of results and international/online examinations.
You will provide administrative support for examiners, customers and staff on Exam Track (exams management system), Freshdesk (CRM system) and Key Travel (Travel Management Company).
Furthermore, you will be a strong team player and have the ability to promptly deal with customer queries relating to assessment regulations and procedures.
Hours of work: 35 hours per week; four days weekday and one day weekend.
We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.
For a full job description and to apply, please visit our website via the apply button.
When applying, please provide:
- A covering letter to tell us a little about yourself and why this position interests you
- Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have
- CV
- Completed Equality and Diversity monitoring form
To be considered for this role, please send the above information by email to the HR Department at
Closing date for applications: 5pm on Monday 10 February 2025.
Interviews will be held w/c 24 February 2025.
Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under -represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.
As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.
Registered Charity No: 312821.
Examinations Coordinator employer: LAMDA
Contact Detail:
LAMDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Examinations Coordinator
✨Tip Number 1
Familiarize yourself with the Exam Track and Freshdesk systems. Understanding these tools will not only help you in the role but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your experience in customer service and administrative support. We value strong communication skills, so be prepared to discuss specific examples of how you've effectively handled customer queries in the past.
✨Tip Number 3
Show your enthusiasm for teamwork. Since this role requires collaboration, think of instances where you've successfully worked as part of a team and how you contributed to achieving common goals.
✨Tip Number 4
Emphasize your commitment to equality, diversity, and inclusion. We appreciate candidates who align with our values, so share your thoughts on how you can contribute to fostering an inclusive environment at LAMDA.
We think you need these skills to ace Examinations Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Examinations Coordinator position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Showcase Your Experience: In your application, emphasize any previous experience you have with exam administration, customer service, or using management systems like Exam Track or Freshdesk. Provide specific examples that demonstrate your ability to handle customer queries and work as part of a team.
Express Your Enthusiasm: Make sure to convey your enthusiasm for the role and the organization in your cover letter. Explain why this opportunity is right for you and how your values align with LAMDA's commitment to equality, diversity, and inclusion.
Review and Submit: Before sending your application, review all documents for clarity and completeness. Ensure that your email to the HR Department includes all required information and is free of errors. Remember, content is key!
How to prepare for a job interview at LAMDA
✨Show Your Enthusiasm
Make sure to express your excitement about the role of Examination Coordinator. Share specific reasons why this position aligns with your career goals and how you can contribute to the team.
✨Familiarize Yourself with Relevant Systems
Since the role involves using Exam Track, Freshdesk, and Key Travel, take some time to research these systems. Being able to discuss your familiarity or willingness to learn about these tools will demonstrate your preparedness.
✨Highlight Teamwork Skills
As a strong team player, be ready to provide examples of how you've successfully collaborated with others in previous roles. This will show that you understand the importance of teamwork in supporting examiners and customers.
✨Prepare for Customer Queries
Think about potential customer queries related to assessment regulations and procedures. Prepare thoughtful responses or scenarios to showcase your problem-solving skills and ability to handle inquiries effectively.
