Beauty Consutant

We are looking for a Beauty Consultant to represent our brand at Harrods, on a 2-day-per-week contract.

General duties

• Always provide an excellent level of customer service.
• Actively traffic stop to attract new customers and build brand awareness.
• Provide makeup and skincare consultations as per Company and Store requirements.
• Meet artistry expectations and have good artistry techniques while relaying the BY TERRY message.
• Book appointments and build ongoing client loyalty. This includes customer database building for BY TERRY specifically as well as store databases to meet both Company and Store KPI expectations. Customers should be contacted regularly to check on how products are working and invite to events.
• Ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day. To communicate with your manager regarding out of or low stocks and to replenishing where necessary and to ensure products are displayed within current company guidelines.
• Maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use. All surfaces, products and brushes should be cleaned and sanitised after each client. It is also vital that good personal hygiene practice is followed throughout the day and to the latest guidelines.
• Effectively manage transactions. Stores where required will provide necessary cash handling training.
• Be an active team member. Be friendly, approachable, outgoing, punctual, extremely presentable, trustworthy, and reliable. You will be expected to produce your own content for social media and produce and submit at least one ‘look of the week’ or item of content each week.
• Always represent the BY Terry brand in the best possible way.

Sales

• Achieve sales targets and KPI’s as set by the company.
• Be a good consistent seller who link sells all the time with the Hero 5 and newness.
• Achieve brand items per transaction (IPT) and average pound sale (A£S) expectations.
• Currently set at:- IPT = 3. A£S – £150
• Actively promote new launches and promotions. This includes build up discussions with clients and other departments, booking appointments and tracking sales.
• Always be aware of daily/weekly personal and counter targets, track sales and feedback any sales information as required at the end of each day.

Company :

"Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” – Terry de Gunzburg, Founder.

Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’.

Our commitment goes beyond luxury – it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences.

We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty.

With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders.

Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.