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- Tasks: Lead a passionate team to create memorable customer experiences and drive store performance.
- Company: ARKET offers stylish essentials for all, alongside a seasonal café, inspired by simplicity and nature.
- Benefits: Enjoy a 25% staff discount, H&M Incentive Program, and valuable development opportunities.
- Why this job: Join a vibrant team, embrace creativity, and make a real impact in a welcoming environment.
- Qualifications: Customer-focused, team leader with strong communication skills and a passion for retail.
- Other info: Full-time role at Regent St, flexible hours including evenings and weekends.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
About Weekday
We rest on the foundation of responsible and progressive values that have guided us since the very beginning. Driven by creativity, fueled by a remix of different communities, niches and sub-cultures, powered by design and technology. We are dedicated to encouraging self-confidence and self-expression through unique, inspiring, and creative initiatives. Learn more about Weekday .
Job Description
As the Department Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you\’ll take the lead in delivering exceptional service and operational excellence. Through your team, you\’ll weave together a shopping journey that\’s genuine, personalised and always welcoming.
Key Responsibilities:
Qualifications
For the role of Department Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You have the ability to take independent initiative, addressing business and customer demands with both efficiency and effectiveness.
What You Need to Succeed:
Knowledge
Motivation
Behaviour
Past Achievements
Additional Information
This is a full-time position with a contract of 39 hours a week in our Weekday, Regent St store . Apply by uploading your CV in English as soon as possible.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program .
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Department Manager, Regent St employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager, Regent St
✨Tip Number 1
Familiarise yourself with ARKET's brand values and product offerings. Understanding their commitment to simplicity, nature, and slow living will help you connect with the brand during interviews and demonstrate your genuine interest in their products.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your leadership motivated others to achieve high service standards, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Brush up on your knowledge of retail KPIs and be ready to discuss how you've used data to drive performance in previous roles. This analytical thinking is crucial for maximising department performance at ARKET.
✨Tip Number 4
Showcase your adaptability by preparing to discuss how you've responded to customer feedback or operational changes in the past. Being flexible and reliable is key to thriving in a fast-paced retail environment like ARKET.
We think you need these skills to ace Department Manager, Regent St
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Use specific examples that demonstrate your ability to create excellent customer experiences and lead a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and its products. Mention how your values align with ARKET's focus on simplicity and customer engagement, and provide examples of how you've delivered outstanding service in previous roles.
Highlight Key Skills: Emphasise skills such as analytical thinking, adaptability, and operational excellence. Provide concrete examples of how you've used these skills to drive performance and improve customer satisfaction in past positions.
Follow Application Instructions: Ensure you submit your application through the specified career page. Double-check that your CV is in English and that all required documents are included before hitting 'submit'.
How to prepare for a job interview at H&M Group
✨Show Your Passion for Customer Service
As a Department Manager, your role revolves around creating excellent customer experiences. Be prepared to share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your genuine interest in customer service.
✨Demonstrate Leadership Skills
Highlight your experience in leading and motivating teams. Discuss how you've successfully managed a team in a fast-paced environment, focusing on how you inspire others to achieve high service standards.
✨Know Your Products
Familiarise yourself with ARKET's product offerings and be ready to discuss them during the interview. Showing that you have a genuine interest in the products will resonate well with the interviewers and reflect your fit for the role.
✨Prepare for Situational Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you've had to respond quickly to customer feedback or operational changes, and be ready to explain how you handled those situations effectively.
