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- Tasks: Lead and manage the Business Support team, overseeing financial systems and child protection conferences.
- Company: Join Liverpool City Council, dedicated to serving and representing our diverse community.
- Benefits: Enjoy 29-32 days of holiday, flexible working, and a Local Government Pension Scheme.
- Why this job: Make a real impact in safeguarding children while developing your leadership skills in a supportive environment.
- Qualifications: Strong people management and communication skills are essential; experience in HR processes is a plus.
- Other info: We promote diversity and guarantee interviews for under-represented groups meeting criteria.
The predicted salary is between 28800 - 43200 £ per year.
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As Business Support Team Manager, you will have overall responsibility for the management of all Business Support staff, systems and planning in support of the Quality Assurance and Safeguarding Unit
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You will be responsible for the management and authorisation of financial systems, cash/invoicing for the service
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You will co-ordinate the provision of arranging all child protection conferences and children looked after supporting the Child Protection Officers and Independent Reviewing Officers
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As Business Support Team Manager, you will manage all conference allocations, harmful practice meetings, and SUDIC meetings, coordinating the conferences and tracking all the work within case conferences and children looked after
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You will manage the ordering of all equipment and ICT for the service
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Our Business Support Team Managers are responsible for all recruitment and all HR related processes, including disciplinary or grievance matters for Business Support
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You will be an exceptional people manager with strong communication and relationship skills, responsible for delivering effective supervision, training and development of all Business Support staff in your service areas
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You will drive forward practice improvement and ensure consistent high quality service delivery across the team
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At least 29 days holiday rising to 32 after 5 years’ service – option to purchase further days
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Agile working – A "Flexibility First" approach to agile working where flexibility is the norm rather than the exception.
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Part of the Local Government Pension Scheme – option to join the AVC scheme
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Progression – opportunities and training through a wide range of high quality learning
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Health and Wellbeing – including employee assistance programme
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Cycle to Work and Travel Pass Schemes
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Drive Time – a salary sacrifice car lease scheme
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Family friendly policies with enhanced leave
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Discounted gym memberships
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Employee Volunteering Scheme
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Medicash
If you would like any further information or an informal discussion, please contact Harriet Cadman, Recruitment and Retention Lead, via or Emma Mclean, Service Manager Quality Assurance and Safeguarding Unit, via
Closing date: Sunday 16 February 2025
Face-to-face interviews are scheduled for the W/C 24 February 2025.
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk
Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.
We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.
Watch our recruitment video and see what life is like working at Liverpool City Council!
Business Support Team Manager employer: Liverpool City Council
Contact Detail:
Liverpool City Council Recruiting Team
recruitment@liverpool.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Team Manager
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Business Support Team Manager, especially in relation to financial systems and child protection conferences. Understanding these key areas will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in managing teams and your ability to drive practice improvement. Be prepared to share examples of how you've successfully led teams and improved service delivery in previous roles.
✨Tip Number 3
Network with current or former employees of Liverpool City Council to gain insights into the organizational culture and expectations for the role. This can provide you with valuable information that you can use to tailor your approach.
✨Tip Number 4
Prepare thoughtful questions about the role and the team dynamics to ask during your interview. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Business Support Team Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Support Team Manager position. Understand the key responsibilities, such as managing financial systems and coordinating child protection conferences, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in people management, financial systems, and any relevant HR processes. Use specific examples that demonstrate your ability to deliver effective supervision and drive practice improvement.
Showcase Communication Skills: Since strong communication and relationship skills are crucial for this role, provide examples of how you have successfully managed teams or communicated with stakeholders in previous positions. This will help illustrate your fit for the role.
Follow Application Instructions: Ensure you submit your application through the specified Tribepad system. Complete your full profile, including work and education history, and check your email regularly for updates regarding your application status.
How to prepare for a job interview at Liverpool City Council
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Business Support Team Manager. Familiarize yourself with the key tasks such as managing financial systems, coordinating child protection conferences, and overseeing HR processes.
✨Showcase Your People Management Skills
Prepare examples that demonstrate your exceptional people management abilities. Highlight your experience in delivering effective supervision, training, and development of staff, as well as how you've driven practice improvement in previous roles.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you build relationships with colleagues and stakeholders to ensure high-quality service delivery.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about past experiences where you had to manage challenging situations, particularly in relation to safeguarding and quality assurance.
