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- Tasks: Support Oracle Fusion HCM and payroll systems, advising on best practices and managing incidents.
- Company: Join a London Borough committed to enhancing community services through innovative technology.
- Benefits: Enjoy a competitive salary, local government pension scheme, and the flexibility of remote work.
- Why this job: Be a key player in shaping system strategies while working in a collaborative, agile environment.
- Qualifications: Significant experience with Oracle Fusion and MS SQL is essential; strong analytical skills are a plus.
- Other info: This is a permanent, full-time role with opportunities for professional growth.
The predicted salary is between 47000 - 51522 £ per year.
Allen Lane are supporting a London Borough in their search for a System Support Analyst on a permanent basis. In this role, you will support the Oracle Fusion HCM and payroll system, engaging with key business areas, advising on best practices, and working with the support partner to deal with incidents and system changes. Please note that this is initially a remote position. As a System Support Analyst you will: Act as the SME on Oracle Fusion ensuring the council obtains the best value from the product. Advise and guide senior management and users in the application of Oracle Fusion functionality, including regular updates, to direct and influence strategy, system use, and adoption. Ensure that the advice and guidance from 3rd party suppliers in relation to specific Oracle Fusion modules is understood, verified, and adopted to meet Council business requirements and budgets. Operate as the Oracle Fusion technical lead for related projects and changes for specific module/s. Coordinate with internal teams and external vendors to ensure system project deliverables are met. Design and configure a specific Oracle Fusion module/s in the live environment. Engage in Agile development practices and meetings as well as good test and release practice for the continual development of Oracle Fusion. Undertake system integration testing, support UAT processes, and functional representatives in the completion of testing. Create and deploy reports using OBIE, MS SQL, and other reporting tools. Key Skills required Ensure that all requests for support are dealt with according to set standards and procedures. Have significant experience with Oracle Fusion & MS SQL. Draft and maintain procedures and documentation for applications support. Manage application enhancements to improve business performance. Advise on application security, licensing, upgrades, backups, and disaster recovery needs. Ensure that service delivery meets agreed service levels. Negotiate service level requirements and agreed service levels with users. Diagnose service delivery problems and initiate actions to maintain or improve levels of service. Establish and maintain operational methods. What you get in return A salary between £47,000 – £51,522 plus a range of benefits including the local government pension scheme. Seniority level Mid-Senior level Employment type Full-time Job function Analyst Industries Staffing and Recruiting #J-18808-Ljbffr
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Support Analyst
✨Tip Number 1
Familiarise yourself with Oracle Fusion HCM and payroll systems. Understanding the nuances of these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with online communities or forums related to Oracle Fusion. Networking with professionals in the field can provide insights into best practices and current trends, which could be beneficial during discussions with potential employers.
✨Tip Number 3
Brush up on Agile development practices. Since this role involves engaging in Agile meetings, showcasing your understanding of Agile methodologies can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with MS SQL and reporting tools like OBIE. Being able to articulate your technical skills and how they relate to the job requirements will strengthen your candidacy.
We think you need these skills to ace System Support Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a System Support Analyst, especially in relation to Oracle Fusion HCM and payroll systems. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Oracle Fusion and MS SQL. Provide specific examples of how you've supported similar systems or projects in the past, showcasing your ability to advise on best practices.
Showcase Your Skills: Make sure to include key skills mentioned in the job description, such as system integration testing, Agile development practices, and report creation using OBIE and MS SQL. Use bullet points for clarity and impact.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also demonstrates your enthusiasm for the role. Mention how you can contribute to the council's goals and improve service delivery through your expertise.
How to prepare for a job interview at Allen Lane
✨Know Your Oracle Fusion Inside Out
Make sure you have a solid understanding of Oracle Fusion HCM and payroll systems. Be prepared to discuss specific functionalities, best practices, and how you've previously advised users or management on its application.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've dealt with incidents or system changes in the past. Highlight your experience in diagnosing service delivery problems and the steps you took to resolve them.
✨Showcase Your Communication Skills
As a System Support Analyst, you'll need to engage with various stakeholders. Practice articulating complex technical concepts in a way that non-technical users can understand, and be ready to discuss how you’ve successfully collaborated with teams and vendors.
✨Familiarise Yourself with Agile Practices
Since the role involves engaging in Agile development practices, brush up on Agile methodologies. Be ready to discuss your experience with Agile meetings, testing processes, and how you’ve contributed to continuous development in previous roles.
