Community Outreach Worker

Community Outreach Worker

Watford Full-Time 25500 £ / year No home office possible
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At a Glance

  • Tasks: Support individuals with mental health issues through advice and holistic support.
  • Company: Join Hertfordshire Mind Network, dedicated to improving mental wellbeing.
  • Benefits: Enjoy 25 days of annual leave, health cover, and ongoing training.
  • Why this job: Make a real impact in people's lives while working in a supportive environment.
  • Qualifications: Must have a calm demeanor and experience in mental health support.
  • Other info: Flexible working locations across Hertfordshire; driving license required.

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you. Community Outreach Worker Reference: 254 Salary: £25,000 – £26,000 per annum per annum incl. Outer London Weighting (OLW) In addition, this role will have a yearly staff retention bonus of up to £2106 (This payment is allocated at the discretion of HMN). Hours: 37.5 hours per week (Monday-Friday, 9am-5pm) Contract: 1 year Reports to: Complex Needs Housing Team Leader Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location. About the Service This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. Purpose of Post Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles. Service Objectives * To improve the mental wellbeing of people experiencing mental ill health. * To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers. * To contribute to an improvement in individual mental wellbeing. * To remain a source of independent support for all clients. * To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health. * To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual. * To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs. * To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals. We offer: * Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) * An additional day of leave each year for your birthday following completion of probation period. * Ongoing training relevant to your role. * An Employee Assistance Programme. * Eligibility for blue light card. * Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle is essential for this role. Closing date for receipt of applications is Monday 17th February at 5pm. Interviews will be held on a rolling basis. Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive. No agencies please

Community Outreach Worker employer: Mind Hertfordshire Network

Hertfordshire Mind Network is an exceptional employer dedicated to fostering a supportive and inclusive work environment for Community Outreach Workers. With a strong emphasis on employee growth through ongoing training and a commitment to mental health advocacy, we offer competitive benefits including generous annual leave, health cover, and a unique birthday leave policy. Our flexible working locations across Hertfordshire and our mission-driven culture ensure that you will be part of a team that values hope, collaboration, and resilience, making a meaningful impact in the lives of those we serve.
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Contact Detail:

Mind Hertfordshire Network Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Outreach Worker

✨Tip Number 1

Familiarize yourself with the values of Hope, Together, Courage, and Responsive that we uphold at Hertfordshire Mind Network. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with our mission.

✨Tip Number 2

Highlight any previous experience you have working with individuals facing mental health challenges or complex needs. Sharing specific examples of how you've supported others in distress will showcase your ability to handle the responsibilities of this role effectively.

✨Tip Number 3

Be prepared to discuss your approach to providing holistic support and how you would implement a person-centered recovery-oriented strategy. This will demonstrate your commitment to the well-being of clients and your understanding of trauma-informed care.

✨Tip Number 4

Since driving and having access to a vehicle is essential for this role, ensure you mention your driving experience and availability during your discussions. This practical aspect is crucial for fulfilling the outreach responsibilities effectively.

We think you need these skills to ace Community Outreach Worker

Empathy
Active Listening
Communication Skills
Problem-Solving Skills
Knowledge of Mental Health Issues
Trauma-Informed Care
Team Collaboration
Assertive Outreach Techniques
Client-Centered Approach
Ability to Work Under Pressure
Flexibility and Adaptability
Organizational Skills
Report Writing
Networking with Community Services
Driving License and Access to Vehicle

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and values of the organization. Highlight your ability to support individuals with mental health issues and demonstrate how you embody the values of Hope, Together, Courage, and Responsive.

Tailor Your CV: Customize your CV to reflect relevant experience in community outreach or mental health support. Include specific examples of how you've helped individuals in distress and any training or qualifications that relate to mental health.

Craft a Compelling Cover Letter: Write a cover letter that connects your personal experiences and professional skills to the mission of the organization. Share your passion for supporting mental health and how you can contribute to improving the wellbeing of clients.

Highlight Relevant Skills: In your application, emphasize skills such as empathy, communication, and crisis management. Provide examples of how you've successfully worked with diverse populations and handled challenging situations in the past.

How to prepare for a job interview at Mind Hertfordshire Network

✨Show Your Empathy

As a Community Outreach Worker, demonstrating empathy is crucial. Prepare examples from your past experiences where you successfully supported individuals in distress, highlighting your calm and non-judgmental approach.

✨Understand the Values

Familiarize yourself with the organization's values: Hope, Together, Courage, and Responsive. Be ready to discuss how these values resonate with you and how you can embody them in your work.

✨Highlight Team Collaboration

This role involves working within a Multi-Disciplinary Team. Share your experiences of collaborating with various professionals and how you contributed to achieving common goals, especially in complex situations.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in crisis situations. Practice articulating your thought process and the steps you would take to support clients effectively.

Community Outreach Worker
Mind Hertfordshire Network
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