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- Tasks: As a Security Officer, you'll ensure safety, provide customer service, and handle emergencies.
- Company: Ward Security delivers top-notch security solutions across the UK with a focus on people and clients.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance programme.
- Why this job: Join a friendly team that values growth, inclusivity, and offers career development opportunities.
- Qualifications: Must have an SIA licence, excellent communication skills, and at least one year of security experience.
- Other info: Work in a supportive environment recognised for its commitment to diversity and employee wellbeing.
Security Officer – W6, London – England
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
…Apply now!
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role : Security Officer
Pay Rate: £14.22 per hour
Shift Pattern: Sat & Sun-days Mon to Wed-nights, 60 hours per week
Location : W6, London .
Role Requirements: SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership :
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer(min 1year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Have an ability to deliver succinct and clear verbal and written reports where necessary.
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Cooperate Security (min 1year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate- Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information center to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond to emergencies
- Deal with conflict in an appropriate manner if required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
- Work on own initiative
- Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - W6, London - England employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - W6, London - England
✨Tip Number 1
Make sure to highlight your previous security experience during any conversations you have with the hiring team. They value candidates who can demonstrate a solid background in security, so be ready to discuss specific situations where you successfully managed security challenges.
✨Tip Number 2
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Engage in mock interviews or discussions with friends to refine your ability to convey information succinctly, as this will impress the interviewers.
✨Tip Number 3
Familiarise yourself with the specific duties mentioned in the job description, such as conducting ID checks and responding to emergencies. Being able to discuss how you would handle these responsibilities will show that you are proactive and well-prepared for the role.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've provided exceptional service in past roles. This could include handling difficult situations or going above and beyond for clients, which aligns perfectly with the expectations of this position.
We think you need these skills to ace Security Officer - W6, London - England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience, particularly any roles where you provided customer service or handled emergencies. Use specific examples to demonstrate your skills in communication and multitasking.
Craft a Strong Cover Letter: In your cover letter, emphasise your professional attitude and appearance, as well as your ability to deliver clear verbal and written reports. Mention your SIA licence and how your previous experience aligns with the responsibilities of the Security Officer role.
Highlight IT Proficiency: Since the job requires proficiency in IT systems, be sure to mention any relevant software or systems you are familiar with. This could include surveillance systems or emergency equipment that you have operated in past roles.
Showcase Your Customer Service Skills: Given the emphasis on exceptional customer service, provide examples of how you've successfully interacted with clients or visitors in previous positions. Highlight any situations where you resolved conflicts or provided assistance under pressure.
How to prepare for a job interview at Ward Security
✨Showcase Your Security Experience
Make sure to highlight your previous experience in the security sector. Be prepared to discuss specific situations where you successfully handled security challenges or emergencies, as this will demonstrate your capability and reliability.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with both staff and visitors in past roles, especially in high-pressure situations.
✨Exude Professionalism
Your appearance and demeanour matter a lot in this role. Dress appropriately for the interview and maintain a professional attitude throughout. This will reflect your understanding of the importance of personal presentation in a security position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle conflict. Think of scenarios where you had to act quickly and resourcefully, and be ready to explain your thought process and actions taken.
