Sales Assistant

Sales Assistant

Coventry Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers, manage tills, and maintain store presentation while providing excellent service.
  • Company: Dunelm is a leading homeware retailer focused on customer satisfaction and team collaboration.
  • Benefits: Enjoy flexible working hours, wellbeing support, and access to a 24/7 Virtual GP.
  • Why this job: Join a vibrant team, gain retail experience, and make a positive impact on customer experiences.
  • Qualifications: No specific qualifications required; just bring your confidence and sociable nature!
  • Other info: Dunelm values diversity and inclusivity, welcoming applicants from all backgrounds.

Join to apply for the Sales Assistant role at Dunelm.

Overview

Pay – 16-17: £7.55 per hour; 18+: £12.21 per hour. Your local store is looking for 16 hours per week as a Sales Assistant.

Every visit to our store is a chance to make someone’s day – and you’ll be right there to make sure it happens, from the first hello to the final thank you. Our Sales Assistants are the foundation of our stores – a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance. Whether it’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for, and a lasting impression that brings them back time and time again.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Sales and Business Development

Industries

  • Retail

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Sales Assistant employer: Dunelm

Dunelm is an exceptional employer that prioritises a supportive and inclusive work culture, making it a fantastic place for Sales Assistants to thrive. With flexible working options, comprehensive wellbeing support, and a commitment to employee growth, Dunelm empowers its team members to create memorable customer experiences while fostering a sense of belonging. Located in Coventry, the store offers a vibrant environment where colleagues can collaborate and contribute to a shared passion for home furnishings.
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Contact Detail:

Dunelm Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Familiarise yourself with Dunelm's product range and services. Knowing the ins and outs of what they offer will not only help you in conversations during the interview but also show your genuine interest in the role.

✨Tip Number 2

Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlight how you’ve gone above and beyond to assist customers, as this aligns perfectly with Dunelm's focus on memorable customer experiences.

✨Tip Number 3

Be prepared to discuss your flexibility regarding working hours. Since the role requires a minimum of 16 hours per week, including evenings and weekends, showing that you can accommodate this will make you a more attractive candidate.

✨Tip Number 4

Research Dunelm's commitment to diversity and inclusion. Being able to speak about their values and how you can contribute to a positive work environment will demonstrate that you are a good cultural fit for the team.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Problem-Solving Skills
Attention to Detail
Sales Skills
Time Management
Merchandising Skills
Basic IT Skills
Physical Stamina
Adaptability
Interpersonal Skills
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you interacted with customers, handled transactions, or worked in a team environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role. Mention specific qualities that align with Dunelm's values, such as teamwork, customer focus, and flexibility.

Showcase Your Flexibility: Since the role requires flexibility in working hours, be sure to mention your availability clearly in your application. Highlight any previous experiences where you adapted to changing schedules.

Highlight Customer Interaction Skills: In your application, provide examples of how you've successfully engaged with customers in the past. This could include resolving issues, providing product recommendations, or creating memorable shopping experiences.

How to prepare for a job interview at Dunelm

✨Show Your Customer Service Skills

As a Sales Assistant, customer focus is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to handle difficult situations and ensure customers leave happy.

✨Demonstrate Team Spirit

Dunelm values teamwork, so be ready to discuss how you work well with others. Share experiences where you've supported colleagues or contributed to a positive team environment.

✨Be Flexible and Adaptable

The role requires flexibility in hours and tasks. Show that you're open to working evenings and weekends, and provide examples of how you've adapted to changing situations in previous jobs.

✨Know the Products

Familiarise yourself with Dunelm's product range before the interview. Being knowledgeable about their offerings will demonstrate your enthusiasm for the role and help you connect with the interviewers.

Sales Assistant
Dunelm
Location: Coventry
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