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For Companies At a Glance
- Tasks: Engage customers, understand their needs, and provide exceptional service daily.
- Company: Jewson, part of Stark UK, values its people and fosters a vibrant community.
- Benefits: Enjoy flexible hours, competitive salary, bonuses, and professional development opportunities.
- Why this job: Join a supportive culture where your ideas are celebrated and growth is prioritised.
- Qualifications: High customer service skills, enthusiasm, integrity, and a team-oriented mindset required.
- Other info: Opportunities for apprenticeships and mentoring to elevate your career.
The predicted salary is between 28800 - 43200 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\’re not just a team; we\’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you\’re looking for a place where your ideas are not just welcomed but celebrated, you\’ve found your home!
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\’re not just a team; we\’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you\’re looking for a place where your ideas are not just welcomed but celebrated, you\’ve found your home!
What You\’ll Be Doing
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
- Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs
- Maintain excellent standards across the counter, shop floor and yard.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
- Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls
- Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire
- Understand our approach to pricing and be able to communicate credible prices
- Support business initiatives to increase sales, margin & service as required
- Continually develop your knowledge of core and specialist product lines to meet customer needs
What We\’re Looking For
Customer Service – High levels of customer satisfaction with frequently returning customers and growing live accounts
Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics
Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
Pride – You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
Quality – We\’re unwavering in our commitment to providing outstanding products and service that exceed our customers\’ expectations.
Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.
Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
Work-Life Balance – We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What\’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can\’t wait to hear from you!
Customer Service Advisor - Sales employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Sales
✨Tip Number 1
Familiarise yourself with Jewson's products and services. Understanding their offerings will not only help you answer customer queries effectively but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the interview, highlight specific examples where you've gone above and beyond to satisfy customers.
✨Tip Number 3
Emphasise your ability to work in a team. Jewson values collaboration, so be prepared to discuss how you've successfully worked with others to achieve common goals in previous roles.
✨Tip Number 4
Research Jewson's company culture and values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits into their vibrant community.
We think you need these skills to ace Customer Service Advisor - Sales
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor - Sales position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've achieved high levels of customer satisfaction and built strong relationships with clients.
Demonstrate Enthusiasm and Team Spirit: Convey your passion for the merchant world and your ability to work collaboratively. Use positive language and share experiences that reflect your enthusiasm and teamwork skills.
Tailor Your Application: Customise your CV and cover letter for Jewson, part of Stark UK. Mention their values such as decency, pride, and a supportive environment, and explain how you embody these qualities in your work.
How to prepare for a job interview at Stark Building Materials UK
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this aligns with Jewson's commitment to high levels of customer satisfaction.
✨Demonstrate Enthusiasm and Positivity
Jewson values a positive attitude and passion for the merchant world. During the interview, express your enthusiasm for the role and the company. Share what excites you about working in customer service and how you can contribute to their vibrant community.
✨Prepare for Open-Ended Questions
Expect to be asked open-ended questions that assess your ability to build relationships with customers. Practice responding to questions that require you to explain how you would ascertain customer needs and provide tailored solutions.
✨Understand Their Products and Services
Familiarise yourself with Jewson's product lines and services, especially those related to cross-selling. Being knowledgeable about their offerings will help you communicate effectively during the interview and demonstrate your readiness to support business initiatives.
