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- Tasks: Assist customers, manage tills, and maintain store presentation while providing excellent service.
- Company: Dunelm is a leading homeware retailer focused on customer satisfaction and team collaboration.
- Benefits: Flexible working hours, wellbeing support, and access to a 24/7 Virtual GP.
- Why this job: Join a supportive team, gain retail experience, and make a positive impact on customer experiences.
- Qualifications: No specific qualifications required; just bring your confidence and sociable nature!
- Other info: Dunelm values diversity and inclusivity, welcoming applicants from all backgrounds.
Your local store is looking for a minimum of 20 hours per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people right at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for helping customers and are always interacting with them, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
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Sales Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Dunelm's product range and customer service philosophy. Understanding their offerings will help you engage with customers more effectively during the interview.
✨Tip Number 2
Showcase your flexibility and willingness to work varied hours, including evenings and weekends. Highlighting your availability can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Be ready to share specific examples of how you've created positive customer interactions in the past.
✨Tip Number 4
Demonstrate your teamwork skills by sharing instances where you've successfully collaborated with colleagues. Dunelm values a supportive work environment, so showing that you can contribute positively to a team is key.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you interacted with customers, handled transactions, or worked in a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role. Mention specific qualities that align with Dunelm's values, such as teamwork, customer focus, and flexibility.
Showcase Your Availability: Since the role requires flexibility, clearly state your availability in your application. Mention your willingness to work evenings and weekends, as this is crucial for the position.
Highlight Relevant Skills: In your application, emphasise skills that are important for the role, such as communication, problem-solving, and the ability to handle physical tasks. Provide examples of how you've used these skills in past experiences.
How to prepare for a job interview at Dunelm
✨Show Your Customer Service Skills
As a Sales Assistant, customer focus is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to handle difficult situations and ensure customers leave happy.
✨Demonstrate Team Spirit
Dunelm values teamwork, so be ready to discuss how you work well with others. Share experiences where you've supported colleagues or contributed to a positive team environment, showing that you're a collaborative person.
✨Be Flexible and Adaptable
The role requires flexibility in hours and tasks. During the interview, express your willingness to adapt to changing schedules and responsibilities. Mention any previous roles where you had to be flexible to meet business needs.
✨Prepare for Practical Scenarios
Since the job involves physical tasks like stock management and merchandising, be ready to discuss how you handle such responsibilities. You might even want to ask about the training process for these tasks to show your eagerness to learn.
