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- Tasks: Join us as a Sales Assistant, delivering top-notch customer experiences daily.
- Company: JD Group is a dynamic retail leader focused on career growth and development.
- Benefits: Enjoy flexible shifts, career progression opportunities, and a vibrant team culture.
- Why this job: Be part of a fun, fast-paced environment where your contributions directly impact sales and customer satisfaction.
- Qualifications: Bring a positive attitude, strong communication skills, and a willingness to learn.
- Other info: Ideal for high school and college students looking for a rewarding retail experience.
The predicted salary is between 24000 - 36000 £ per year.
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add‑on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well‑stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross‑sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well‑organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross‑selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience
- A positive attitude towards a fast‑paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself and learn new skills.
- Confident interpersonal and communication skills who thrive in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and well‑being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental holiday allowance
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Store Colleague employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with the latest trends in retail and the specific products offered by JD Group. This knowledge will not only help you engage customers effectively but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. Being able to confidently interact with customers is crucial, so the more you practice, the better prepared you'll be for real-life situations.
✨Tip Number 3
Showcase your flexibility by being open to various shifts and responsibilities. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates who may not be as flexible.
✨Tip Number 4
Network with current employees or visit the store to get a feel for the environment. This can provide you with valuable insights into the company culture and expectations, which you can mention in your application to show your genuine interest.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Store Colleague position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully contributed to sales or improved customer experiences in previous roles. Show that you understand the fast-paced nature of retail.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at JD GROUP
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. JD Group values motivated individuals, so let your passion for retail and customer service shine through during the interview.
✨Know the Products
Familiarise yourself with the current product range and any ongoing promotions. Being knowledgeable about what the store offers will help you demonstrate your ability to provide a seamless customer experience.
✨Demonstrate Team Spirit
Be prepared to discuss how you can collaborate with team members to achieve sales targets. Share examples of past experiences where you worked well in a team to drive results.
✨Highlight Your Flexibility
Since the role requires flexibility in working hours, be ready to talk about your availability. Mention your willingness to work weekends and holidays, as this shows your commitment to the job.
