Shop Volunteer - Norwich

Shop Volunteer - Norwich

Norwich Volunteer No home office possible
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At a Glance

  • Tasks: Help raise funds by sorting donations, serving customers, and creating window displays.
  • Company: Mencap is a leading charity supporting people with learning disabilities across the UK.
  • Benefits: Flexible hours, travel expenses covered, full training, and a chance to make new friends.
  • Why this job: Gain practical experience, meet diverse people, and contribute to a meaningful cause.
  • Qualifications: Friendly, reliable, good communicator, and open-minded towards others.
  • Other info: Volunteering can be done on weekdays or weekends, with a supportive team environment.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it\’s a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager.

Tasks you could get up to whilst volunteering could include:
– Serving customers on the till
– Taking stock donations from the public
– Tagging and steaming stock for the shop floor
– Dressing the window displays
– Asking people to join us as a volunteer

As a Retail Volunteer you will be:
– Friendly and Approachable
– Reliable, Kind and Patient
– A good communicator (including listener)
– Willing to volunteer within guidelines and to take direction where necessary
– Accepting of others who might be different to yourself

Job ID: 34069

As a Mencap volunteer you will:

– Make new friends and raise important funds for people with a learning disability
– Get reasonable out-of-pocket expenses in line with our policy e.g. travel
– Receive full Training and support
– Volunteer alongside other people
– Have a chance to give back your local community

About Mencap

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

Click to apply –Shop Volunteer (Norwich) | Mencap Volunteering

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us: volunteering@mencap.org.uk

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Shop Volunteer - Norwich employer: Royal Mencap Society

Mencap is an exceptional employer that offers a rewarding volunteering experience in Norwich, where you can make a real difference in the lives of people with learning disabilities. With flexible hours, comprehensive training, and a supportive team environment, you'll not only gain valuable skills but also forge meaningful connections within your community. Join us to contribute to our mission while enjoying a fun and varied retail role that welcomes individuals from all walks of life.
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Contact Detail:

Royal Mencap Society Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Volunteer - Norwich

✨Tip Number 1

Show your passion for supporting people with learning disabilities. When you meet the team or during any informal chats, share why this cause matters to you. Your genuine interest can make a lasting impression.

✨Tip Number 2

Be prepared to discuss your availability openly. Since the role requires flexibility, being clear about when you can volunteer will help the Store Manager see how you fit into their schedule.

✨Tip Number 3

Familiarise yourself with Mencap's mission and values. Understanding their goals will not only help you in conversations but also demonstrate your commitment to their cause.

✨Tip Number 4

Network with current volunteers or staff if possible. They can provide insights into the role and the organisation, and you might even get a referral which could boost your chances of landing the position.

We think you need these skills to ace Shop Volunteer - Norwich

Customer Service Skills
Communication Skills
Teamwork
Reliability
Patience
Approachability
Flexibility
Basic Cash Handling
Organisational Skills
Attention to Detail
Ability to Follow Instructions
Empathy
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Mencap is looking for in a Shop Volunteer. Highlight the key responsibilities and qualities they value, such as being friendly, reliable, and a good communicator.

Tailor Your CV: Make sure your CV reflects relevant experience or skills that align with the role. If you have previous volunteering or retail experience, emphasise it. Use clear headings and bullet points for easy readability.

Craft a Personal Statement: Write a personal statement that showcases your passion for volunteering and supporting people with learning disabilities. Mention why you want to volunteer with Mencap specifically and how you can contribute to their mission.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.

How to prepare for a job interview at Royal Mencap Society

✨Show Your Passion for Volunteering

Make sure to express your enthusiasm for volunteering and supporting people with learning disabilities. Share any personal experiences or motivations that drive you to want to help others, as this will resonate well with the interviewers.

✨Demonstrate Your Communication Skills

Since being a good communicator is key for this role, prepare examples of how you've effectively communicated in past experiences. Highlight your ability to listen and engage with diverse individuals, which is essential in a retail environment.

✨Be Ready to Discuss Flexibility

As the role requires a commitment of a few hours each week, be prepared to discuss your availability. Show that you are flexible and willing to work around the store's opening times, which will demonstrate your reliability and commitment.

✨Prepare for Practical Scenarios

Think about potential tasks you might encounter, such as serving customers or sorting donations. Be ready to discuss how you would approach these tasks and any relevant skills you have that would make you a great fit for the role.

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