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- Tasks: Lead a team to deliver top-notch soft FM services while managing client relationships.
- Company: Join a leading UK provider revolutionising commercial cleaning with tech and innovation.
- Benefits: Enjoy flexible hours, travel opportunities, and dynamic training for career growth.
- Why this job: Make an impact in a collaborative environment that values integrity and innovation.
- Qualifications: Experience in team management, IOSH qualification, and proficiency in Microsoft Office required.
- Other info: Regular travel around Manchester with potential overnight stays; embrace a culture of teamwork.
The predicted salary is between 43200 - 72000 ÂŁ per year.
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About The Role
Due to our continued growth, we are looking for a Regional Operations Manager to join our team, overseeing the delivery of soft FM services to our expanding client base.
About The Role
Due to our continued growth, we are looking for a Regional Operations Manager to join our team, overseeing the delivery of soft FM services to our expanding client base.
This is a full time role, which will require regular travel to clients sites within and around Manchester. Due to the nature of our business, there will be a requirement for flexibility on working hours. Some weekend work will be required as well as the potential for longer distance travel which could see overnight stays.
Duties And Responsibilities
- Implementation of the company strategy to allow us to reach our objectives.
- Review the financial forecasts and company targets.
- Leading, motivating and effectively managing your people to allow the Company strategies and your objectives to be implemented and delivered.
- Providing your people with clear job role and responsibilities, objectives and KPIs and regularly providing them with feedback on, and adequate reward for, their performance.
- Effectively managing poor performance, taking guidance from HR. This may include taking disciplinary action where appropriate, in line with Company procedures.
- Managing absence of direct reports in line with Company policies and procedures.
- Communications regularly with your Region on business objectives, team performance and other relevant issues.
- Ensuring that all direct and indirect reports are aware of their responsibilities regarding Health & Safety, Environmental, Sustainability and Quality policies.
- Winning sufficient new business to meet budget targets and ensure that all resource is fully utilised.
- Developing and maintaining strong relationships with clients, contract decision makers, staff and external bodies to aid business development and retention.
- Attending customer meetings as required.
- Developing the service offering in line with client requirements, responding to client concerns and implementing corrective / preventative action when required.
- Continually improving the gross profitability of your Region by implementing and maintaining effective estimating, project management and cost control process and procedures.
- Ensuring all projects meet or exceed financial targets, putting plans in place to address any potential shortfalls.
- Escalating commercial issues to the Managing Directors where appropriate.
- Demonstrating within their sphere of control a proactive approach to compliance with legislative requirements and the standards achieved and maintained by the business.
- Ensuring organisational arrangements are suitable and sufficient and communicated throughout the areas of the business for which they have responsibility.
- Establishing in conjunction with health and safety manager a programme of training for all line managers and operatives to ensure that they have the skills, knowledge and experience for the roles and tasks for which they are given.
- Ensure that the allocated Projects/ Operations Director has the resources to meet legislative requirements and contractual obligations applicable to this project.
- Establish ongoing support and liaison with the health and safety team to ensure that the entire project team have the necessary support for preparing this Management Health and Safety Plan, planning the works and monitoring the project throughout the construction phase.
Qualifications And Skills
- Experience in successfully managing a large team delivering high value turnover.
- IOSH Managing Safely qualification or willingness to complete the training with SBFM within the first 3 months of employment.
- Management of Health and Safety policy and standards.
- PC literate with a working knowledge of Microsoft office.
- CDM regulations knowledge.
- Commercial Awareness.
- Experience of commercial management and reporting on WIP.
- Full driving licence.
Commitment to SBFM Values
- Be a Good Person
We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team
Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently
We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact
It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
About You
About Us
Our Company is one of the UK’s leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide.
We are transforming the commercial cleaning space, combining pioneering future-fit technology and innovation with an ambition to ensure that every colleague has progression opportunities through dynamic training, development, and access to education.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Contract
Job function
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Job function
Management and Manufacturing
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Industries
Facilities Services
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Regional Operations Manager employer: SBFM
Contact Detail:
SBFM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarise yourself with the specific soft FM services we provide and how they align with our company values. Understanding our approach will help you demonstrate your fit for the role during interviews.
✨Tip Number 2
Network with current or former employees in similar roles to gain insights into the day-to-day responsibilities and challenges. This can give you an edge in discussions about how you would handle specific situations.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering high-value turnover. Be ready to share specific examples of how you've motivated teams and achieved objectives in previous roles.
✨Tip Number 4
Showcase your understanding of Health & Safety policies and your willingness to complete the IOSH Managing Safely qualification. Highlighting your commitment to safety will resonate well with us as a key aspect of the role.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and delivering high-value turnover. Emphasise any previous roles where you implemented strategies or improved profitability, as these are key aspects of the Regional Operations Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the company's values and how you embody them. Discuss your experience with Health & Safety policies and your ability to lead and motivate teams, as well as your commitment to client relationships.
Highlight Relevant Qualifications: Clearly state your qualifications, such as the IOSH Managing Safely certification or your willingness to obtain it. Mention your proficiency in Microsoft Office and any knowledge of CDM regulations, as these are important for the role.
Showcase Your Leadership Skills: Provide examples of how you've successfully led teams in the past. Discuss specific instances where you managed performance, communicated objectives, and achieved targets, as this will demonstrate your capability to fulfil the responsibilities of the position.
How to prepare for a job interview at SBFM
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with the company's values. They emphasise being a good person, teamwork, thinking differently, and making an impact. Be prepared to discuss how your personal values align with theirs.
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, implemented strategies, and achieved objectives. Highlight your ability to provide clear roles and performance feedback.
✨Demonstrate Commercial Awareness
The role requires strong commercial awareness and experience in managing financial targets. Be ready to discuss your understanding of financial forecasting, budget management, and how you’ve improved profitability in previous roles. This will show that you can handle the financial aspects of the position.
✨Prepare for Health & Safety Discussions
Given the importance of health and safety in this role, brush up on relevant policies and regulations, including CDM regulations. Be prepared to discuss how you've managed health and safety standards in your previous positions and your willingness to complete the IOSH Managing Safely qualification.
