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For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join William H Brown, a leading name in the property services industry.
- Benefits: Enjoy a competitive salary, uncapped commission, and fantastic training opportunities.
- Why this job: Be part of a dynamic team focused on customer satisfaction and career growth.
- Qualifications: Must hold CeMap or equivalent qualification and have strong customer service skills.
- Other info: We value diversity and encourage all qualified candidates to apply.
The predicted salary is between 32000 - 48000 £ per year.
Mortgage Advisor
William H Brown Estate Agency are looking for a Mortgage and Protection Advisor to join them in the Barking Branch. OTE £40k-£80k.
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.
What we offer you as our Mortgage and Protection Advisor
- Competitive Salary OTE £40k-£80k
- Superb training and development programme with career progression opportunities
- Uncapped commission
- Leads generated from our colleagues in Estate Agency.
- Quality and Loyalty Bonus
- Group Discounts on Property Services.
Main responsibilities
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and businesses, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships
Skills and experience required
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target driven environment
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK driving license and access to your own vehicle
William H Brown/Sequence is part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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Mortgage Advisor employer: William H Brown
Contact Detail:
William H Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Advisor
✨Tip Number 1
Familiarise yourself with the mortgage products and services offered by William H Brown. Understanding their unique selling points will help you engage effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current employees or industry professionals to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview process. Practising how to handle customer inquiries and objections will showcase your customer service skills and adaptability.
✨Tip Number 4
Stay updated on the latest trends in the mortgage industry, including regulatory changes and market conditions. Being knowledgeable about these topics will demonstrate your commitment to the role and your ability to provide informed advice to clients.
We think you need these skills to ace Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Advisor role. Emphasise your customer service experience, communication skills, and any qualifications like CeMap.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mortgage industry and your ability to thrive in a target-driven environment. Mention specific examples of how you've successfully built relationships or generated new business.
Highlight Relevant Qualifications: Clearly state your qualifications, especially if you hold CeMap or an equivalent. If you have additional training or certifications, include those as well to strengthen your application.
Showcase Adaptability and Motivation: In your application, demonstrate your adaptability and self-motivation. Provide examples of how you've successfully navigated fast-paced environments and met professional goals.
How to prepare for a job interview at William H Brown
✨Know Your Products
Familiarise yourself with the various mortgage products and services offered by William H Brown. Be prepared to discuss how these can meet different customer needs, as this will demonstrate your expertise and ability to guide clients effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to build relationships and ensure a positive experience for clients, as this is crucial for a Mortgage Advisor.
✨Demonstrate Adaptability
Since the role requires working in a fast-paced, target-driven environment, be ready to share instances where you've successfully adapted to changing circumstances or challenges. This will show your resilience and self-motivation.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and career progression opportunities. This not only shows your interest in the role but also helps you assess if the company aligns with your career goals.
