Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations of a 64-bed residential care home, ensuring exceptional care and compliance.
- Company: Join a compassionate organisation dedicated to providing high-quality care in Portsmouth.
- Benefits: Enjoy free meals, annual pay reviews, life insurance, and access to earned wages before payday.
- Why this job: Make a real impact on residents' lives while developing your leadership skills in a supportive environment.
- Qualifications: Level 5 Diploma in Leadership for Health and Social Care and proven leadership experience required.
- Other info: This role requires an Enhanced DBS check.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 64 bedresidential care home in Portsmouth (PO3 6GN). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.
Key Responsibilities
- Lead and manage all operational, financial, and care-related functions of the home
- Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
- Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being
- Oversee recruitment, training, supervision, and performance management of the staff team
- Ensure accurate care planning, medication administration, and safeguarding practices
- Manage occupancy levels, liaise with external stakeholders, and promote strong community links
- Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
- Be a visible, positive role model, upholding the values and brand standards of the organisation
What We’re Looking For
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
- Proven leadership experience in a residential care setting
- Strong understanding of CQC requirements and person-centred care principles
- Excellent communication, organisational, and time management skills
- Demonstrated ability to lead and develop a team
- Solid IT skills and confidence managing budgets and resources
- Experience supporting residents living with dementia
- A flexible, hands-on approach to care home management
Why work for us?
- Occupational sick pay
- Free meals on shift in care homes
- Annual pay reviews
- Life Insurance
- Enhanced maternity and paternity pay
- Recruitment referral fee
- Blue Light discounts
- Free DBS Check
- Salary sacrifice schemes
- Access to Wagestream – access to earned wages before payday and schemes to help you save.
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
#J-18808-Ljbffr
General Manager employer: Hartford Care Ltd
Contact Detail:
Hartford Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the CQC Fundamental Standards and how they apply to residential care homes. Being well-versed in these regulations will not only help you during interviews but also demonstrate your commitment to maintaining high care standards.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in management roles. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlight your leadership style and how it aligns with person-centred care principles, as this will resonate well with our values.
✨Tip Number 4
Research our organisation's culture and values thoroughly. Understanding what we stand for will allow you to tailor your approach during interviews, showing that you're not just a fit for the role, but also for our team.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential care management. Emphasise your leadership skills, understanding of CQC requirements, and any specific achievements that demonstrate your ability to deliver person-centred care.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for care management. Address how your values align with the organisation's mission and detail your approach to fostering a warm, supportive environment for both residents and staff.
Highlight Relevant Qualifications: Clearly state your Level 5 Diploma in Leadership for Health and Social Care or equivalent qualifications. Mention any additional training or certifications that relate to dementia care or regulatory compliance.
Showcase Your Leadership Style: In your application, provide examples of how you've successfully led teams in the past. Discuss your hands-on approach and how you’ve managed staff performance and development in a care setting.
How to prepare for a job interview at Hartford Care Ltd
✨Showcase Your Leadership Skills
As a General Manager, your leadership experience is crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, particularly in a residential care setting. Highlight your ability to motivate and develop staff while maintaining high standards of care.
✨Demonstrate Knowledge of CQC Standards
Understanding the Care Quality Commission (CQC) requirements is essential for this role. Familiarise yourself with the Fundamental Standards and be ready to explain how you have ensured compliance in previous positions. This will show your commitment to maintaining exceptional care standards.
✨Emphasise Person-Centred Care
The job requires a strong focus on person-centred care. Prepare to discuss how you have implemented strategies that support residents' physical, emotional, and spiritual well-being. Share any relevant experiences that demonstrate your compassion and understanding of individual needs.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come armed with thoughtful questions about the care home and its operations. Inquire about their approach to staff training, community engagement, and how they measure success in delivering care. This shows your genuine interest in the role and the organisation.
