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For Companies At a Glance
- Tasks: Own reporting and insights for Arsenal's e-commerce performance.
- Company: Join one of the most iconic football clubs with a rich history and community focus.
- Benefits: Enjoy flexible working, generous holidays, and exclusive match ticket access.
- Why this job: Be part of a winning team that values diversity and personal growth.
- Qualifications: Experience in digital analytics and proficiency in tools like Excel and GA4 required.
- Other info: We welcome applications from all backgrounds, including those with disabilities.
The predicted salary is between 28800 - 48000 £ per year.
The Role
We are looking for aEcommerce Analytics Executive tosupport the delivery of reporting, insight, and website performance optimisation for Arsenal.Direct, our official online store.
This role will play a critical part in driving data-informed decisions across the e-commerce team, helping to shape customer experience, marketing performance, and commercial effectiveness. The ideal candidate will be detail-oriented, commercially aware, and confident communicating insights to stakeholders at all levels.
Who we are
We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here .
Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).
Your day-to-day
- Ownership of reporting – you will own weekly, monthly, and quarterly reporting for key e-commerce metrics, including channel performance, country-level trends, product insights, and campaign results
- Deliver insightful commentary – you\’ll provideinsightful commentary to accompany reporting, with clear identification of over/underperformance and actionable recommendations
- Site analysis – you willanalyse on-site behaviour, customer funnels, and content performance to surface opportunities for improvement andconduct deep dives into specific journeys or segments to propose growth initiatives
- Present your findings – you will attend regular trading meetings and present your updates and analysis to the broader retail and commercial teams
- Collaborate with the wider team – you\’ll work closely withwith marketing, CRM, and content teams to assess the performance of cross-channel campaigns and site initiatives
What we are looking for
- Digital analytics experience – you will have experience and expertise in a Digital or Ecommerce analytics role either at an agency or in-house
- Proficiency with key systems and tools – you\’re well versed in using different systems and analytics tools such as Excel, GA4 and Google Tag Manager
- Best-in-class relationship building skills – you build professional relationships with ease and act with influence to motivate change
- Attention to detail – you have the ability to turn complex data into clear insights and recommendations
- Excellent communicator – you\’re able to communicate complex information in a simple and understandable way
Why choose us
At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:
- An exciting reward and recognition scheme
- Generous holiday allowance which increases with your length of service
- Great internal learning and development programmes
- A flexible hybrid working model
- Priority access to apply for match tickets
- A competitive health and wellbeing benefits package
- A leading Employee Assistance Programme
- Great discounts with some of our Partners
Arsenal for Everyone
Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.
Disability Confident Leader
We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010 , you may be eligible to apply for an interview via the Disability Confident Scheme – please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
Our Commitment to Safeguarding
We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.
Application Closing Date – 18th August 2025
Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Good luck!
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Ecommerce Analytics Executive employer: Arsenal
Contact Detail:
Arsenal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Analytics Executive
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce analytics. Understanding current market dynamics and consumer behaviour will help you speak confidently about how you can contribute to Arsenal's online store.
✨Tip Number 2
Brush up on your skills with Google Analytics 4 and Google Tag Manager. Being proficient in these tools is crucial for the role, and demonstrating your expertise during interviews can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive decisions in previous roles. Highlighting your ability to turn complex data into actionable insights will resonate well with the hiring team.
✨Tip Number 4
Network with professionals in the e-commerce and analytics fields. Engaging with others in the industry can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Ecommerce Analytics Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital analytics and e-commerce. Emphasise your proficiency with tools like Excel, GA4, and Google Tag Manager, as well as any previous roles where you provided insights and recommendations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and data analysis. Mention specific examples of how you've used data to drive decisions in past roles, and demonstrate your understanding of the importance of customer experience and marketing performance.
Showcase Communication Skills: Since the role requires presenting findings to stakeholders, highlight your communication skills. Provide examples of how you've effectively communicated complex data insights in a simple manner to different audiences.
Highlight Attention to Detail: Detail your ability to analyse data and identify trends. Include examples of how your attention to detail has led to actionable insights or improvements in previous positions, showcasing your analytical mindset.
How to prepare for a job interview at Arsenal
✨Know Your Metrics
Familiarise yourself with key e-commerce metrics such as conversion rates, customer acquisition costs, and average order value. Be prepared to discuss how these metrics impact business decisions and customer experience.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data analysis to drive insights in previous roles. Highlight specific tools you've used, like Google Analytics or Excel, and be ready to explain your thought process behind your findings.
✨Communicate Clearly
Practice explaining complex data in simple terms. During the interview, focus on how you can convey insights effectively to stakeholders at all levels, ensuring they understand the implications of your analysis.
✨Demonstrate Collaboration
Be ready to discuss how you've worked with cross-functional teams in the past. Share examples of successful collaborations with marketing, CRM, or content teams, and how those partnerships led to improved performance.
