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- Tasks: Join our Triage Operations team to support and troubleshoot Bloomberg's tech applications.
- Company: Bloomberg is a leading global financial services and technology company.
- Benefits: Enjoy flexible work locations, a dynamic team environment, and opportunities for special projects.
- Why this job: Be part of an innovative team that values creativity and operational efficiency.
- Qualifications: A background in computer operations and experience with Unix/Linux is essential.
- Other info: This is a 12-month contract role with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Technical Specialist – Triage Operations (12 month contract)
Location
London
Business Area
Engineering and CTO
Ref #
10045177
**Description & Requirements**
Our Team:
Bloombergu2019s Triage Operations team sits at the heart of the Bloomberg technology Platform, owning the 24/7 front-line application support for all ENG applications including software roll out, general troubleshooting, and escalation of error conditions. We hire creative engineers and technology enthusiasts who enjoy being challenged by problems of scale and complexity, with a strong desire to make services better both for coworkers and end-users.
Members of the team are flexible on work location and should be able to work in Passaic County NJ, Middlesex County NJ, or Orangeburg NY on all shifts depending on the business need.
Whatu2019s in it for you:
Youu2019ll be part of a highly creative, dynamic, and innovative team environment that provides 24x7x365 coverage within our data centers. Youu2019ll work closely with various groups including system administration, application development, and SRE teams. You will be integral to the design, implementation, and support of operational procedures on different hardware Platforms that make up the Bloomberg Computer environment. Youu2019ll have the opportunity to be involved in special projects such as designing, testing, and implementing processes that the operations staff handles.
Weu2019ll trust you to:
– Improve operational efficiency by championing standardization and innovation
– Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
– Be ambitious, able to work independently & in a team environment under deadlines
– Be process-oriented and help develop runbooks and other technical documentation
– Stay up to date with new technologies, identifying those technologies/strategies that can help the company\’s automation efforts
Weu2019d love to see:
– A computer operations background, paired with a good understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
– A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
– Experience working with Salt or Ansible for orchestration (preferably Salt)
– Excellent written and verbal communications interpersonal and customer service skills
– Working knowledge of: Jira concepts and SDLC framework
– Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
– Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Technical Specialist - Triage Operations (12 month contract) employer: Bloomberg
Contact Detail:
Bloomberg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist - Triage Operations (12 month contract)
✨Tip Number 1
Familiarise yourself with Bloomberg's technology platform and the specific applications you'll be supporting. Understanding their software roll-out processes and common troubleshooting scenarios will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your Unix/Linux skills, particularly with RHEL and Ubuntu. Being able to demonstrate your proficiency in these systems during discussions can showcase your technical capabilities and readiness for the role.
✨Tip Number 3
Highlight any experience you have with automation tools like Salt or Ansible. Be prepared to discuss how you've used these tools in past roles to improve operational efficiency, as this aligns closely with what Bloomberg is looking for.
✨Tip Number 4
Network with current or former employees of Bloomberg, especially those in Triage Operations. They can provide valuable insights into the team culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Technical Specialist - Triage Operations (12 month contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in computer operations, data centres, and Unix/Linux systems. Emphasise any specific projects or roles that align with the responsibilities mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving. Mention your familiarity with tools like Salt or Ansible, and how your skills can contribute to improving operational efficiency at Bloomberg.
Highlight Technical Skills: In your application, clearly list your technical skills, especially those related to scripting (Shell, Perl, Python) and automation tools. Provide examples of how you've used these skills in past roles to drive results.
Showcase Communication Abilities: Since excellent communication skills are crucial for this role, include examples of how you've effectively communicated with team members or clients in previous positions. This could be through documentation, presentations, or customer service interactions.
How to prepare for a job interview at Bloomberg
✨Showcase Your Technical Skills
Make sure to highlight your experience with Unix/Linux systems, as well as any orchestration tools like Salt or Ansible. Be prepared to discuss specific projects where you've applied these skills.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting and resolving outages, be ready to share examples of how you've tackled complex technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Collaboration
The Triage Operations team values collaboration, so be sure to discuss your experience working in teams. Highlight instances where you contributed to group projects or helped resolve conflicts within a team setting.
✨Stay Updated on Industry Trends
Show your enthusiasm for technology by discussing recent advancements or tools that could benefit Bloomberg's operations. This demonstrates your commitment to continuous learning and innovation.
